University Relations
Seton Hall's Division of University Relations is here to support your department's communication and marketing goals, strategies and efforts across various platforms. We specialize in strategic communications and brand management, ensuring your department's message aligns with Seton Hall's mission and resonates with your target audience.
Whether you're looking to enhance your web presence, promote an event or increase engagement on social media (just to name a few areas), our team provides the expertise and resources to help you achieve your goals.
How to Get Started
Step 1: Collaborate and Strategize
Not sure where to start? Your first point of contact is your University Relations Marketing and Communications Manager, who will help you navigate the process.
For larger projects, initiatives and events, your University Relations Marketing and Communications Manager can assist with strategy, creative requests and more. To find out who your University Relations partner is, visit the Meet the Team page.
Step 2: Execution and Evaluation
After discussion with your marketing partner, or if the request is minimal, the campus community and constituents can request web communications, creative development and marketing projects by following the steps below.
I need help with...
Next Steps
Website Updates
For document uploads to the website (PDF):
News Story
News stories provide information about an event, initiative, accomplishments or update to the Seton Hall community on www.shu.edu.
By submitting the planner, your news story is automatically shared across university
platforms such as e-newsletters and social media.
Learn about News Story Best Practices
Calendar Management
Add your events to the university’s event calendar for increased exposure on www.shu.edu.
By submitting the planner, your event is automatically shared across university platforms such as e-newsletters and social media.
Social Media
Boost visibility by posting to Seton Hall’s social media channels including Facebook, LinkedIn, Instagram and Twitter.
Email Marketing
University Relations serves as the central division directing and coordinating all primary email communications across the campus.
Consult with your Marketing Manager to determine the best option based on your needs.
For Campus, Alumni or Marketing sends:
For event/initiative promotions in student-focused e-newsletters:
Event Management and Promotion
Get help with promoting your events, securing photographers and generating attendance.
Photography and Video
Advertising
We offer print and digital advertising and creative services to help you reach a broader audience.
For all other print and digital requestions:
Forms
Use a form to streamline processes such as event registrations, feedback from surveys and data collection solely for the University website (www.shu.edu).
Consult with your Marketing and Communications Manager to determine the best option based on your needs.
Shortened/Encoded Link/QR Code
Track visits to your landing page and further analyze how that visitor interacted with the landing page and the website by requesting an encoded URL, in addition to a shortened URL and/or QR code for easy scanning on print marketing materials.
Reporting and Analytics
Track the success of your campaigns and events with comprehensive reporting and analytics.
Email [email protected] to create a ticket.
*Please make sure the email subject accurately describes the request and desired due date.
By filling out a planner or emailing [email protected], a support ticket is automatically opened in our support system, Zendesk.
Through our online portal, it helps streamline requests, allowing the communications team to capture all necessary details, prioritize appropriately and respond accurately. By standardizing how information is submitted, forms make it easier to manage workflows, coordinate responses and support timely, effective communication across campus.
Want to Learn More About Zendesk?
Seton Hall University uses the Zendesk ticketing system for web and digital communications, creative and strategic marketing support and advancement services.
Zendesk 101
Learn more about the Digital Communications, Marketing and Media Planners in addition to their completion timeframes.
Ready to partner with us? Contact your Marketing and Communications Manager today to begin harnessing the full potential of Seton Hall University Relations resources.