Frequently Asked Questions

University Credit Card-Related Questions

Which office should I contact if I have a question about my University-issued credit card?
Contact Card Compliance @ [email protected]  or visit the Credit Card Program webpage. 

How do I request a Seton Hall University credit card?
Any employee requesting a credit card is required to complete an application available at University-Procurement-Credit-Card-Request-Form.pdf.  If approved by the employee's supervisor, Card Compliance will review and determine whether the employee has established the requisite business need for a credit card and the appropriate spending limits. Submit completed applications to [email protected].

How do I request an increase in to the single transaction and/or monthly spend limit assigned to my University credit card?
Requests for an adjustment of a spend limit should be submitted to Card Compliance @ [email protected]. Requests will be evaluated on a case-by-case basis.                        

What is considered a proper business purpose?
A proper business purpose as deemed by the IRS answers the following questions pertaining to the expense:
Who received the benefit of the expense list? (List all who did).
What was the purpose of the expense? (Why was the expense needed?)
Where did the expense take place?
When did the expense take place?

Procurement Questions

When do I need to obtain competitive bids?
As per University Policy on Competitive Bidding, all acquisitions of goods or services (with or without a contract or lease) that total over $10,000 require at least two (2) bids.  It is recommended taht for orders over $25,000, three (3) to five (5) bids are recommended but at least two (2) bids are required.

Do I have to establish a purchase order (PO) to make a purchase for Seton Hall?
A Purchase Order (PO) must be established when ordering goods/services from a vendor that total either $10,000 for a single order or if the fiscal year purchases made from the one vendor are expected to be for $10,000 or more. Exceptions to this $10,000 threshold would be when the Index used is a capital/project (Index starts with a "7") or if the Account number used begins with a 2, 5 or 6. Additionally, purchase orders over $10,000 do not need to be established for legal services or if the payee is an individual. When ordering goods or services under $10,000 it is encouraged that all SHU employees consider setting up a PO to make a purchase when use of a Seton Hall credit card is not an option. Whenever an authorized PO is set up, the funds associated with the order are set aside (encumbered) for the expected delivery of goods and then payment is made using the set-aside funds.

NOTE:  Information related to" how to" procure goods, materials, supplies, services, and more will be updated with the launch of Unimarket, the fully automated Procure to Pay platform coming Summer 2025.

Can Procurement create / change an address in Banner Finance (university's financial system of record) for an employee or student?

No.  Employees and Students can update their address online via Self Service Banner (look for View/Update Personal Information on the Student Dashboard or Employee Dashboard as appropriate).