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Seton Hall University

College of Arts and Sciences Grade Appeal Policy and Process

Purpose

The College of Arts and Sciences Dean’s Office acknowledges that students have the right to challenge the means by which a course grade was determined by an instructor. The following policy and processes have been established for grade appeals.

Scope

School/College/Department Policy

Definitions

Policy

Grade appeals apply exclusively to situations in which a student disputes the process by which a grade was determined by an instructor. Appeals must be filed within six weeks of the beginning of the following fall or spring semester in which the course was completed. Appeals will not be processed during academic holidays or during summer break. The process for conducting an appeal involves the following steps.

Grade Appeal Process

  1. Students seeking to appeal a grade must first meet with the course instructor who issued the grade. The instructor will then review the process by which the grade was determined. If, following the review, the instructor concludes that the original grade was not accurately assigned, a change of grade form will be submitted and the student will be informed. If, following the review, the instructor determines that the original grade is correct, an explanation as to how the grade was determined will be provided for the student.
     
  2. If, after completing the first step, a student wishes to continue the appeal, the process will be taken to the departmental chair. The student is required to provide the chair with the reason for the appeal. The chair will meet separately with the student and the instructor, reviewing all relevant materials. As part of the decision making process, the chair may seek the opinion of additional faculty members with expertise relevant to the course in which the student was enrolled. The chair will then make a decision regarding the appropriateness of the grade. If the chair concludes that the original grade is incorrect, the instructor will be told to submit a change of grade form for the student. The change of grade form may be submitted by the chair if the instructor fails to do so in a timely manner. If the chair concludes that the original grade is correct, the student and instructor will be informed.
     
  3. The decision of the department chair is final. If the student maintains that proper procedures for appeal have not been followed, the student may take the matter to the Dean of the College of Arts and Sciences within four months of when the final grade in the course was received. The chair will then provide all relevant materials to the Dean.
     
  4. Appeal of the department chair decision: The only review of the departmental chair decision on the grade appeal will be performed by the Dean of the College of Arts and Sciences. The Dean’s review of the departmental chair decision is limited to the following inquiry: Did the chair comply with their departments own stated procedure for rendering a decision? The Dean shall not review the substance of the committee decision. The Dean shall not substitute his/her judgment on the merits of the decision. However, should the Dean find that the chair did not comply with stated procedures, an ad hoc committee will be constituted to review.

Responsible Offices

College of Arts and Sciences

Approval

Approved

Approved by the Dean of the College of Arts and Sciences on October 2, 2019

Effective Date

October 2nd, 2019