Media Services Enhances Technology for Classrooms and Events

At Seton Hall University, Media Services works diligently to ensure classrooms, meeting spaces, and event locations are equipped with reliable, up-to-date technology. From installing and maintaining classroom equipment to supporting major events, the team plays a vital role in keeping the University community connected, collaborative and engaged.

Supporting Teaching, Learning and Campus Events 

Media Services helps create a seamless teaching and learning environment. Every classroom is equipped with standard technology, including projectors, screens, and speakers, and the team conducts weekly maintenance checks to ensure systems are always ready for use with minimal downtime.

Beyond daily classroom support, Media Services works year-round to upgrade technology, introduce new features, and replace outdated equipment. This ensures faculty and students can focus on teaching and learning without disruption.

Their expertise extends far beyond the classroom. From Reunion Weekend and Pirate Adventure to academic conferences and admissions visit days, Media Services provides professional audiovisual support for major University events. The team ensures every gathering runs smoothly and leaves a lasting impression.

Summer Upgrades Ready Classrooms for Fall

To prepare for the fall semester, Media Services introduced a series of technology upgrades across the South Orange and Interprofessional Health Sciences (IHS) campuses, giving faculty, staff and students access to more reliable, modern tools.

South Orange Campus 

• Muscarelle Hall Refresh: Twelve classrooms received major updates, including new audiovisual systems, relocated ceiling-mounted hardware and modern, mobile teaching desks and podiums.
• Surface Hub & Teams Upgrade: Twenty-five Surface Hub devices in the Walsh Library study rooms were updated to Windows 11 and Microsoft Teams ahead of the Windows 10 phase-out. 
• Microsoft Teams Room Devices: Twelve classrooms were upgraded with new Teams Room devices, while twenty-three older rooms were converted to "Bring Your Own Meeting" (BYOM) spaces, giving users flexibility to connect their laptops with the room’s camera and microphone.
• Walsh Library Digital Signage: A new digital sign was installed in the Walsh Library Rotunda to highlight campus announcements and events.

IHS Campus

• Simulation Lab Camera Upgrades: More than 100 cameras across high-use simulation labs were replaced with newer, more reliable models.
• Network and Audio Enhancements: Control rooms received new switches and audio adjustments to eliminate paging lockups and feedback issues during simulations.
• Skills Lab Testing: The newly created skills lab was tested and officially used for the first time this summer, with updates made to improve audio and video sync.

How to Request Media Services Support

Media Services offers assistance for both classroom and event technology needs.

Your Role in Keeping Technology Running Smoothly

While Media Services proactively maintains and upgrades equipment, the University community plays an essential role in helping us identify and resolve issues quickly. If you notice a problem with classroom or event technology, whether it's a malfunctioning projector, missing cable, or audio issue, please report it right away by opening a ticket with the Technology Service Desk or call (973) 275-2222. Prompt reporting allows us to respond quickly, minimize disruptions and keep learning and events on track.

Classroom Support

• You can also submit the Media Services Classroom Support Request Form.  

Event Support

• Submit the Media Services Event Support Request Form to request audiovisual assistance.
• When planning an event, consult the posted Media Services schedule to confirm availability.
• For events outside regular operating hours, contact Media Services in advance to discuss arrangements.

Submitting classroom and event requests in advance ensures resources are coordinated and the appropriate level of support is provided.

Categories: Science and Technology