Skip to Content
Department of Information Technology
Student working on a computer in a computer lab.

Help and Support

Our Technology Service Desk is available 24/7 for software help and other questions. These services are available remotely in one of four ways: opening a ticket, live chat, email: [email protected], or by phone at (973) 275-2222.

Self-Service Portal

Classroom and Event Support

South Orange and Interprofessional Health Sciences
Monday - Friday:
8 a.m. - 10 p.m.
Walk-in service ends at 7 p.m.
Saturday & Sunday: 8 a.m. - 4 p.m.

Summer Hours (May - August)*

South Orange and Interprofessional Health Sciences
Monday - Thursday: 8 a.m. - 7 p.m.
Friday: 8 a.m. - 5 p.m.
Weekend: 8 a.m. - 4 p.m.

*Media Services will be closed on Memorial Day, Juneteenth, Fourth of July and Labor Day. Walk up support is not available when the Library is closed. Please refer to the Library Calendar for the building hours of operation.

Asset Management Office

Corrigan Hall, Lower Level, Room 27
Monday - Friday: 8:30 a.m. - 4:30 p.m.

Summer Hours (May - August)

Monday - Thursday: 8:30 a.m. - 4:30 p.m.
Friday: Closed

Technical Services

Corrigan Hall, Lower Level, Room 29
Monday - Friday: 8:30 a.m. - 5:00 p.m.

Summer Hours (May - August)
South Orange - Corrigan Hall, Room 29
Monday - Thursday: 9 a.m. - 4:30 p.m.
Friday - Sunday: Closed

 Interprofessional Health Sciences - Information Commons
Monday - Thursday: 8:30 a.m. - 4:30 p.m.
Friday - Sunday: Closed

Law School -Rodino Center, 4th floor
Monday - Thursday: 10 a.m. - 4 p.m.
Friday - Sunday: Closed

Department Business Hours

Monday-Friday: 8:45 a.m. - 4:45 p.m.
For all IT offices, University IT Services and TLT Center offices in Corrigan Hall and the lower level of Walsh Library.

Looking for Answers?

Use our search and your results will cover both our Knowledgebase and Service Catalog.

Trending Topics

Training Opportunities

The Computer Training Center offers classes for all members of the University community.