Help and Support
Our Technology Service Desk is available 24/7 for software help and other questions. These services are available remotely in one of four ways: opening a ticket, live chat, email: servicedesk@shu.edu, or by phone at (973) 275-2222. Laptop hardware support is by appointment only for hardware related issues.
Classroom and Event Support
- Monday - Thursday: 8 a.m. - 8 p.m.
- Friday: 8 a.m. - 5 p.m.
- Saturday & Sunday: Closed (support available upon request)
Summer Hours (May 20 - August 19)
South Orange
- Monday - Friday: 8 a.m. - 7 p.m.
- Weekend: 8 a.m. - 4 p.m.
Interprofessional Health Sciences
- Monday - Thursday: 8 a.m. - 7 p.m.
- Friday: 8:45 a.m. - 4:45 p.m.
- Weekend: 8 a.m. - 4 p.m.
Walk up support is not available when the Library is closed. Please refer to the Library Calendar for the building hours of operation.
Asset Management Office
Corrigan Hall, Lower Level, Room 27
8:30 a.m. - 4:30 p.m. Monday - Friday
Summer Hours
8:30 a.m. - 4:30 p.m. Monday - Thursday
8:30 a.m. - 12:30 p.m. Friday
Department Business Hours
Monday-Friday 8:45 a.m. - 4:45 p.m.
For all IT offices, University IT Services and TLT Center offices in Corrigan Hall and the lower level of Walsh Library.
Looking for Answers?
Use our search and your results will cover both our Knowledgebase and Service Catalog.
Trending Topics
- Duo Two-Factor
- BluePrint
- Campus WiFi
- Guest Network Access
- Password Help
- Request Software (SPSS, Stata)
- Faculty Workshops
- Student Workshops
Training Opportunities
The Computer Training Center offers classes for all members of the University community.
