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Help and Support

Due to COVID-19 restrictions, laptop support is by appointment only for hardware related issues. All visitors are required to wear a face covering and adhere to the physical distancing guidelines.

Our Technology Service Desk is available 24/7 for software help and other questions. These services are available remotely in one of four ways: opening a ticketlive chat, email: servicedesk@shu.edu, or by phone at (973) 275-2222.

Self Service Portal

Classroom and Event Support

  • 8 a.m. - 10:45 p.m. Monday - Thursday
    (doors close at 9 p.m.)
  • 8 a.m. - 10:45 p.m. Friday
    (doors close at 5 p.m.)
  • 8 a.m. - 4 p.m. Saturday & Sunday
    (limited walk-up hours based on Library hours)

Walk up support is not available when the Library is closed.  Please refer to the Library Calendar for the building hours of operation.

Asset Management Office

Corrigan Hall, Lower Level, Room 27
8:30 a.m. - 4:30 p.m. Monday - Friday

Summer Hours
8:30 a.m. - 4:30 p.m. Monday - Thursday
8:30 a.m. - 12:30 p.m. Friday

Department Business Hours

Monday-Friday 8:45 a.m. - 4:45 p.m. 
For all IT offices, University IT Services and TLT Center offices in Corrigan Hall and the lower level of Walsh Library.

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