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Department of Information Technology

Duo Mobile App Update Required to Maintain Secure Access

Duo Two-Factor Authentication is implementing a required security update that affects how Duo Push notifications are delivered. Devices running older versions of the Duo Mobile app may experience issues receiving Duo Push notifications if the app is not updated by February 2, 2026. To avoid login disruptions, users who rely on Duo Push should confirm that the app is updated on all devices used for two-factor authentication.

Check for Updates

If you have replaced your phone or are already using a newer device with an updated version of Duo Mobile, no action may be needed. However, users are encouraged to review their Duo settings and remove any old or unused devices to avoid future issues. 

Duo Self-Service Resources 

For step-by-step instructions for managing Duo settings, enrolling a new phone, or changing authentication methods, visit the Duo articles in the knowledgebase or use the Duo 2FA app available in PirateNet.

Need Assistance? 

If you are unable to update the Duo Mobile app, need help managing your Duo devices or experience trouble signing in, the Technology Service Desk is available to help: 

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