Executive Certificate Programs
Executive certificate programs at the Seton Hall University's Stillman School of Business is powered by the Zschool, empowering individuals and firms to re-imagine how they approach business in today's competitive landscape.
Continue your education, change your career and improve your life! It all starts here. Designed to immediately impact you and make you more marketable in today's economy, our courses and certificate programs are taught by practicing professionals, selected for their industry expertise and exceptional teaching abilities.
Earn Academic Graduate Credit
Not only will you advance your education and develop new strategies for the workplace,
but at the completion of the Customer Experience or Transformative Leadership program
you’ll receive two graduate management elective credits. If you apply and are accepted
to the MBA program, you will receive a third credit when you complete a project with
Seton Hall faculty. This differentiating factor puts you even further ahead in your journey.
Customer Experience
Excellent customer experience creates brand loyalty, affinity, and drives revenue. The Customer Experience Certificate Program offered through the Stillman School of Business may be one of the most important investments your company can make.
Customer Experience 2.0
The CX 2.0 Certificate Program is an advanced course that builds on the Customer Experience Certificate Program, offering a deeper understanding of CX through an exploration of advanced concepts and strategies to further enhance your expertise.
Transformative Leadership
We face a new era of radical uncertainty and disruption brought about by challenges such as climate change, financial crises, terrorism, demographic changes in the labor market, health/disease risk, mass migration and rapid developments in digital technology. The Transformative Leadership in Disruptive Times Certificate Program helps you innovate through digital transformation by identifying the value in emerging technologies, business models, and resources at your organization.
Operational Readiness (OUD) - Police Officers
Police officers are often the first to encounter individuals in crisis, making it crucial to equip them with the right knowledge and tools to respond safely and effectively. This four-hour, online, self-paced course is designed to give you practical strategies to manage challenges posed by the opioid crisis and handle interactions with individuals affected by Opioid Use Disorder (OUD) and co-occurring Substance Use Disorders (SUD) or Mental Health (MH) conditions.
Operational Readiness (OUD) - First Responders
As a first responder, you’re often first on the scene in the opioid crisis. This four-hour,
online, self-paced course is tailored for firefighters, EMTs, paramedics, and crisis
teams, equipping you with the knowledge and tools to respond effectively, safely,
and compassionately to individuals experiencing Opioid Use Disorder (OUD) and co-occurring
mental health or substance use disorders.
Custom Programs
Our faculty and leadership team consult to top corporations around the globe and can
help deliver the Stillman School of Business Customer Experience Certificate Program
to your teams, on-site at your corporation. Benefits include reduced expenses for
T&E, a program tailored to your business issues, and increased ROI by aligning the
curriculum to specific organizational problems.
