Projects and Initiatives
Antivirus Enhancement for University IT Services Servers
The University's servers contain significant amounts of confidential data which the University protects, using standard antivirus software such as Microsoft's Forefront Protection. Enhanced antivirus protection is being afforded through the monitoring of critical servers with additional security tools.
The TLT Center worked with the Psychology Department to use ePortfolio to provide assessment data for psychology majors. Video tutorials were created for students in the Occupational Therapy program to help guide students in creating and updating their ePortfolios.
Banner Data Defense Implementation
Improved Banner Security.
Banner Enrollment Services Workflows
Registrar processes, such as requesting and approving grade changes or curriculum changes rely on paper forms, require multiple signatures and routing, and then manual input into Banner. This project will make the process electronic and much more efficient.
Blackboard Outcomes Assessment is a mechanism of providing insight into what's happening in the classroom, quantifying progress, and allowing for collaborative views of data, and decision making. This tool supports the need to systematize and automate the collection of student work for evaluation and reporting purposes as related to accreditation standards, institutional outcomes, program outcomes, student learning outcomes and improvement efforts. Upgrade of the current Blackboard version will allow the reporting of assessment across courses.
Cisco Wireless Controller Upgrade
Cisco will work with Networking over the next 12-16 months to migrate to a converged access configuration (controllers in individual buildings, not going back to a central controller unit) as the bugs/issues are resolved in that product.
Data Security Tools Implementation
Recent data breaches such as Target, highlight that the time from the initial breach to discovery can take many months. A new generation of breach detection / breach prevention software can help remediate against such advanced persistent threats.
The current Amcom Extend911 system has reached end of life and requires replacement. This project will cover the vendor selection, acquisition, implementation, and go live of a replacement campus wide E911 system.
EZProxy set up for Alumni
Set up an EZProxy instance for Alumni users of library resources.
FLAC Workflow for Non-Instructional Load
In support of the implementation of the Faculty Load and Compensation (FLAC) module in Banner, the Provost 's Office is requesting that IT develop a Workflow application for Academic Chairs and Deans to request, approve and enter the appropriate credits into Banner for Non-Instructional Workload (e.g. Advisor, Chair, Dean, Sabbatical, Mentor, etc.).
Guest Wireless Network
Implement technology to allow guests to access the university network.
Halogen move to Hosted
The Halogen online performance appraisals (e-Appraisal) currently resides in a hosted environment. Due to recent improvements at Halogen, Human Resources has requested the move to a Hosted Application. Sending data from Banner to Halogen will require working with Halogen's HRIS Connect product. AppDev, Systems, and Networking are involved in this effort.
Housing Director 4.0 Upgrade
The upgrade to Housing Director 4.0 (100% web based) will create a solution for the high demand for proactive, triggered communication to students regarding billing, updates to their account, important room assignment policies, room changes, new roommate assignments, and meal plan deadlines.
Implementation of Privileged Access Management (POC)
Privileged Access Management is a set of tools that audit and restrict accounts that have access to highly sensitive IT assets (e.g, direct database access to the Banner administrative system, maintenance access to servers, etc.).
IT Services Component of PCI Compliance Submission
SHU is required to complete and submit the Payment Card Industry Data Security Standard (PCI DSS) Self-Assessment Questionnaire (SAQ) Level D and Attestation of Compliance (AOC) documents upon request to the requiring banks. There are sections of this questionnaire that pertain specifically to the IT Services department.
Loss of support for Kronos Workforce Central v6.2 requires an upgrade to v8, and will result in new functionality. Problems with keeping current versions of Java on individual machines will be resolved since version 8 does not require Java for the majority of users.
Lotus Notes Applications - Decommission
Databases that are currently in Lotus Notes will be migrated to other system to allow for Lotus notes to be decommissioned.
Network Core - Migration
This project tracks the migration of all University buildings from the old core switches in Presidents Hall to the new core in Corrigan and the CEV. Approximately 25 buildings need to be connected to the new equipment, two internet links need to be moved directly into the equipment, and IPS equipment requires some small configuration changes. 519, 525, Turrell Manor, and Ora Manor will also be connected into this equipment.
Network Upgrade - Campus Fiber Replacement Project
Replacing and adding to the existing fiber plant will provide fiber diversity in almost all areas of the campus, and allow for half of the network core to go down (planned or unplanned) without causing any outages throughout campus. This replacement also extends to across South Orange Avenue to provide on-campus network services to 519 So. Ave, 525 So. Ave, and Turrell Manor residence hall.
Office 365 Staff email Migration
Project to migrate the staff mailboxes to Office 365 in three phases.
Online/Hybrid Course Development
Working with Academic Affairs and supporting their goal to increase graduate enrollment and geographic reach, the TLT Center has developed a long range schedule to develop new online graduate courses and to redevelop existing online graduate programs to modernize and reinvigorate those programs.
Rec Center Lobby Construction
The recreation center is undergoing refurbishment of its main lobby and hallway by the swimming pool. Telecom/Networking will be required to reconfigure the area for the wireless network.
Provide the University community with a reliable and secure server based operating environment. The goal is to enhance the security posture of the on premise and cloud based server farm. This includes preventing unauthorized access, unauthorized use and service disruptions.
SharePoint Online Rollout
Currently, the university is using SharePoint on premises. This project is to deploy SharePoint online in Office365 to the University community for Departmental document sharing.
TrendMicro OfficeScan Antivirus Client for Workstations
Implementation of antivirus client.
University Advancement Reporting Improvement - Phase II
Currently Raisers Edge operational reports are created and distributed using SQL scripts. University Advancement would like to develop consistent operational and analytical reports that can be run on demand by consumers, using Cognos as the reporting tool. This would be a two-phase project. The first phase would be to develop reports directly from the Raisers Edge data using SQL in Cognos. The second phase would be to map the RE data into ODS/EDW packages in order to capture snapshots of data at specific points in time in the business cycles.
The Digital Media Team worked with Counseling and Psychological Services (CAPS) to create videos as part of CAPS' "What's Up Doc" health series. Additional projects include filming Ambassador Samantha Power's town hall meeting with students on foreign policy themes and producing additional videos for Undergraduate Admissions' Meet Our Leaders series.
Welcome Center Building
The University is building a new Welcome Center in the current parking lot of Cabrini Hall. This building requires wired, wireless, and telecom equipment, including a wireless design for a 750 seat auditorium, VoIP for offices in the building, and redundant fiber optic connections.
Completed Projects (FY16)
Alertus Desktop: Campus Emergency Notification
Alertus Desktop would complement and extend our emergency notification services through the Pirate Alert notification systems. Notification alerts will be dispatched to on-campus computers in the event of an emergency.
Moved Banner services to the cloud.
Blackboard Transact eAccounts Pirate's Gold Web Deposit
Upgrading the institution's web deposits service and student account management capabilities to eAccounts (PCI compliant hosted solution by Blackboard).
Campus Network Upgrade
Upgraded Campus Network to Layer 3.
Cisco VPN Upgrade
VPN Upgrade with enhanced security.
Data Center - Network Upgrade
Upgraded current data center network equipment in both Corrigan Hall and McNulty Hall with new 10Gbps/40Gbps switch infrastructure.
Members of the Seton Hall University community store confidential research, student and employee data on their University issued laptop or desktop computer. The University's Data Classification Security Policy, among other policies, states that University employees should not store such information on their computers unless the data is protected. The Desktop Encryption Project is intended to provide one tool for the University community to protect confidential data that might be stored on their University-issued computer.
Mobile Computing Billing Improvement Project
The current billing system can result in inaccurate billing of the Mobile Computing Technology Fee in certain instances. Redefining the Banner rules for this fee resulted in accurate billing and less frequent manual intervention.
TapRide (Automated SafeRide Dispatching)
Department of Public Safety/Student Services implemented TapRide (Automated SafeRide Dispatching) which utilizes iOS and Android apps for rider and driver. Single sign-on integration for students to authenticate via the app was successfully implemented.
Functional users reported issues with the current versions of X-Tender and BDMS. Upon Ellucian's recommendation, the University upgraded to the latest version and service pack to resolve these issues.