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Seton Hall University

Divisional Subcommittees

Assessment & Quality Assurance
Co-chairs: Nicole Battaglia, Marva Cole-Friday & Kelly Freeman

Purpose/Mission: To create a culture of assessment and ensure a consistent quality experience centered in mission in the Division of Student Services, grounded in best practices.

2019-2020 Accomplishments:

  • Restructured 2019-2020 Divisional Annual Report & Annual Report Submission Process
  • Submitted Grant for NASPA’s Channing Briggs Small Research Grant
  • Completed Qualitative Coding of Spring Check-in Survey regarding students’ academic experiences at Seton Hall during the Covid-19 pandemic.
  • Conducted comprehensive research on multicultural centers at Seton Hall’s peer institutions.
  • Consulted in the development and distribution of the 2020 commencement survey due to Covid-19 pandemic.
  • Committee members completed the Massive Open Online Courses (MOOCs): “Applying & Leading Assessment in Student Affairs.”
  • Gathered and submitted mission and vision statements from various departments which they then updated
  • Designed the template for the policy, process and procedure manual
  • Gathered Onboarding and New Hire best practices from other organizations

2020-2021 Goals:

  • Create an Assessment Calendar & cycle for the division.
  • Create and develop Student Services Assessment webpage
  • Create & hold Assessment Professional Development Workshops (three per semester) for Student Services.
  • Identify and train department assessment representatives
  • Better understand and provide options to gather student feedback other than surveys
  • Identify key personnel within Student Services who will gather information from their respective departments within the division.
  • Provide template for the policy, process and procedure manual

Community Building
Co-chairs: Colleen Dallavalle and Josh Reda

Purpose/Mission: Provide opportunities for members of Student Services and the greater Seton Hall Community to connect with one another through meaningful professional, personal, and social engagement connections.

2019-2020 Accomplishments:

  • Hosted several well attended virtual trivia nights with staff
  • Identified areas of affinity and connection within Student Services
  • Developed a framework for future events

2020-2021 Goals:

  • Build on our event framework by focusing on divisional recognition
  • Explore and offer more social activities
  • Renew our divisional energy towards servant leadership.

Communications
Co-Chairs: Ghana Hylton and Jasmine Boddie

Purpose/Mission: Find new and innovative ways to communicate more efficiently and effectively with various populations.

2019-2020 Accomplishments:

  • Developed a communication structure consisting of these three main areas: Divisional Outreach, Student Outreach and Campus/Community Partnership Outreach
  • Creating a contact list for representatives in all Student Services areas identifying one point person for the divisional newsletter, parent and family outreach, and web pages/social media
  • Created a new student and divisional newsletter template
  • Audited departmental webpages

2020-2021 Goals:

  • Utilizing new tools for submitting divisional and student news
  • Documenting and scheduling student outreach by area so that communication to students remains even throughout the week
  • Expanding the relationship between SHU and the areas where our three campuses reside and incorporating more opportunities for collaboration with neighboring towns and organizations
  • Expanding the contact list for representatives in all Student Services areas identifying one point person for the assessment and other areas as needed

Professional Development
Co-Chairs: Nicole Giglia & Maggie Hernandez

Purpose/Mission: Identify areas for mission-driven professional growth for all members of Student Services that strengthen their professional competencies consistent with field standards and trending topics.

2019-2020 Accomplishments:

  • Issued division wide survey to identify professional needs, wants, and gaps
  • Lead divisional awards and recognition initiative for End of Year Celebration

2020-2021 Goals:

  • Revamp employee evaluation forms and process to be more user friendly and focused on employee development
  • Create “Last Fridays” professional development series for employee engagement
  • Propose plan for “Pathways to Promotion” initiative

Technology
Co-Chairs Robert Franco and Brandon Larmore

Purpose/Mission: Enhance the technological proficiency, utilization, and resources of Student Services professionals and empower students with the resources to thrive during their Seton Hall experience.

2019-2020 Accomplishments:

  • Developed a focus group with the Market Research Center to determine student awareness, usage, and understanding of available technological resources at Seton Hall
  • Conducted a review of divisional applications to determine if any were duplicitous or had transferability to other areas of the division.

2020-2021 Goals:

  • Design a SharePoint information and competency building repository for Student Services staff and administration
  • Develop a BlackBoard community page for the graduate student population at Seton Hall, inclusive of all majors, programs, and campuses
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