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Seton Hall University

Tracking and Response


A thermometer icon and emergency warning icon. Daily Symptom Tracking

All students, faculty, priests, employees, and visitors to campus must monitor their health daily for COVID-19 related symptoms.  The University utilizes #Campus Clear App for this purpose to make it easy for users to do this.  All members of the University community are expected to use it daily.

The symptoms that will be tracked and recorded by users are those recommended by the Centers for Disease Control and are:

  • Temperature of 100.3 or higher
  • NEW cough
  • Shortness of breath
  • NEW loss of taste or smell
  • Sore throat, congestion, or runny nose (excluding seasonal allergies)
  • NEW unexplained fatique
  • Muscle or body ache
  • NEW headache
  • Nausea or vomiting 
  • Diarrhea
  • Been exposed to someone diagnosed with COVID-19

campusclear-logo
Download the #CampusClear App

App Store google-play

Access on the Web


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Icons of three test tubes. Testing

The University will test any student who presents with COVID-19- related symptoms, as well as any student who is identified as having been exposed to someone diagnosed with COVID-19.  This testing will be done at Health Services on the South Orange campus.  

The University will also provide testing for students with clinical assignments that require testing for COVID-19 prior to or during the assignment.  This testing can be done at Health Services on the South Orange campus or through a self-administered test sent to the student arranged by Health Services.


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Icon of a clinic. Care for Students Who Develop COVID-19 Symptoms:

South Orange Campus:
A student who develops COVID-19 symptoms or has been in close contact with another person diagnosed with COVID-19 should call Health Services (973-761-9175).

  • Students will be advised to schedule a telehealth or in-person appointment.
  • Students will be screened for respiratory symptoms and temperature before entering Health Services.
  • Students will be assessed if they need to quarantine, be tested for COVID-19, and/or be referred for a higher level of care.
  • The waiting area at Health Services will be  configured to allow physical distancing and be limited to well patient visits for no more than 10-minute wait times.
  • An exam room has been designated for care of patients requiring COVID-19 testing and treatment.
  • A triage system for students requiring self-isolation or quarantine has been established.  Resident students who can return home (within a day’s drive/300 miles) will be advised to quarantine at home.  Resident students who cannot return home will self-isolate/quarantine at a residence area designated by the University (Ora Hall).
  • Students requiring a higher level of medical care will be referred to St. Barnabas Hospital in Livingston, NJ.

After hours and on weekends:
Students have the following resources available when Health Services is not open –

  • Seton Hall Health Services Extended Telemedicine Hours - Monday-Friday, 4:30pm-9pm, Saturday, 12pm - 9pm, Sunday, 4pm - 8pm. Access Student Health Portal in PirateNet for the Telemedicine Phone #
  • United Health Care Physician Hotline – 877-643-5130
    (No cost for those insured with United Health, $25 for everyone else)
  • Local Urgent Care Centers
  • Personal health care provider

Seton Hall Law School:
Students at Seton Hall Law School who develop COVID-19 symptoms or have been in close contact with another person diagnosed with COVID-19 are eligible for care in Health Services on the South Orange campus.  Students may schedule a telehealth visit or in-office visit if appropriate (973-761-9175).  If this is not convenient or preferable, Seton Hall Law students should consult the following resources:

  • Seton Hall Health Services Extended Telemedicine Hours - Monday-Friday, 4:30pm-9pm, Saturday, 12pm - 9pm, Sunday, 4pm - 8pm. Access Student Health Portal in PirateNet for the Telemedicine Phone #
  • United Health Care Physician Hotline – 877-643-5130
    (No cost for those insured with United Health, $25 for everyone else)
  • Local Urgent Care Centers
  • Personal health care provider

Interprofessional Health Sciences Campus:
Students at the IHS who develop COVID-19 symptoms or have been in close contact with another person diagnosed with COVID-19 are eligible for care in Health Services on the South Orange campus.  Students may schedule a telehealth visit or in-office visit if appropriate (973-761-9175). If this is not convenient or preferable, students should consult the following resources:

  • Personal health care provider
  • Seton Hall Health Services Extended Telemedicine Hours - Monday-Friday, 4:30pm-9pm, Saturday, 12pm - 9pm, Sunday, 4pm - 8pm. Access Student Health Portal in PirateNet for the Telemedicine Phone #
  • United Health Care Physician Hotline – 877-643-5130
    (No cost for those insured with United Health, $25 for everyone else)
  • Local Urgent Care Centers
  • Personal health care provider

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Understanding Symptom Tracking and the #Campus Clear App

Why is Symptom Tracking important?
Symptom Tracking is one of the easiest and most important ways that we can keep our campuses healthy. If all of us use the #Campus Clear App each day we will be monitoring our own health and by extension contributing to the welfare of our community.

What is #Campus Clear?
#Campus Clear is the App Seton Hall has selected for Symptom Tracking.  You download it from the App store or Google Play store (there is no charge).  Only your Seton Hall email is needed for registration – no personal information is collected.  

Does #Campus Clear track my location?
NO! This is not a location tracker – there is no GPS and it does not connect to any GPS on your phone.

How does #Campus Clear and Symptom Tracking work?
If you are a Seton Hall student, particularly a resident student, you may be contacted by Health Services in addition to the Health Department.

How are the symptoms selected for the App?
These come from Centers for Disease Control and are symptoms associated with possible early indication of COVID-19.

What happens if I check a symptom?
You will be advised to attend class remotely/work from home, monitor your symptoms and contact your health care provider if they worsen. If you are a student, you should call Health Services (973-761-9175) for additional care or questions. If you are a student, Health Services may also call you directly.

Will I be quarantined if I check a symptom?
No. Isolation is for anyone who tests positive for COVID-19. Quarantine is or anyone who is exposed to someone who tests positive for COVID-19 and based upon the degree of the exposure may be at risk for developing COVID-19.

Do I use #Campus Clear to report recurring symptoms like fatigue, headaches, or allergies?
No. This app is directed at keeping our campuses safe from COVID-19, so sudden onset of fatigue, headaches or sore throat/congestion should be checked. For recurring symptoms, speak to your health care provider.

What happens to individuals' symptom information reported through #Campus Clear?  How private is this system?
Your privacy is of utmost importance. Individuals' information is recorded with encrypted code. Only Health Services is authorized to access the information and must do so through two-factor authentication. The purpose for Health Services to access an individual's information would be to contact a student for further assistance. All access is audited.  

Why else should I participate in Symptom Tracking?
In addition to the fact that this is required of all students, faculty, priests, and employees – the most important reason to do this is because it's the right thing to do. You should do it for your own health and for the health of our community. However, we want you to be rewarded for your good efforts as well, so be on the lookout for your chance to win prizes and rewards throughout the semester for using the #Campus Clear App and keeping our campuses safe!


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Contact Tracing FAQs

What is Contact Tracing?
Contact Tracing is the process used to identify individuals who have come in contact with someone who has been diagnosed with any contagious disease, in this case COVID-19.

Why is Contact Tracing Important?
It is one the most effective ways that we have to contain the spread of COVID-19. It allows us to reach people to whom the virus may have been transmitted, test them and prevent them from transmitting the virus to others, days before they may even begin showing symptoms.

How does Contact Tracing work?
If you are diagnosed with COVID-19 the lab that processes the test is required by law to inform the Health Department where you live that you have tested positive. The local Health Department will contact you to determine close contacts. 

What if I'm Concerned about Getting in Trouble or Getting Others in Trouble?
Everything is confidential! No one can get in trouble by talking to the Health Department or Health Services. You can – and should – share everything. It doesn't matter if you were at a party, if someone was drinking underage, etc. – this is about your and their health – no one is going to be reported for any violations.

Will My Friends Know I Gave Their Name? 
No – everything is confidential. They will be contacted and given education and information to understand their risk, as well as next steps they may need to take.

Do I Need to Participate in Contact Tracing?
Yes – it's part of all our responsibility in caring for each other and our community. It's what we do at Seton Hall.


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