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Housing and Residence Life Updates and Frequently Asked Questions

As our understanding of COVID-19 evolves, Seton Hall works to update our plans and policies appropriately. The following frequently asked questions will be updated as new information becomes available.

Updates and Messages


Voluntary Quarantine Order: As a service to our students, those arriving on campus from states on New Jersey’s quarantine list will be provided single-occupancy rooms for a state-advised, voluntary 14-day self-quarantine and will have access to campus services and supports. Unfortunately, the state has indicated that quarantining at home in any of the states on the list (prior to arriving in New Jersey) is no longer valid. 

Triple Occupancy Rooms

Seton Hall University is opening its residence halls at a low-density occupancy based on the University’s strategic COVID-19 plan.

Ora Manor

The University has been engaging in multiple mitigation strategies to protect the health of our resident students and the entire campus community. In the event that a resident student does contract the COVID-19 virus, or is exposed to someone who contracts the virus, they will either have to return home for the period of isolation/quarantine or be relocated to the campus housing facility that the University has prepared for this purpose.

On-Campus Residential Housing Reopening


Seton Hall offers residential housing for a limited number of undergraduate students, though students are not required to live on-campus. Residential living spaces will operate with reduced occupancy in alignment with state guidelines. The University’s Department of Housing and Residence Life will be responsible for implementing and enforcing all necessary health and safety protocols related to the residence halls at Seton Hall.

  • The University will limit the number of students in the residence halls by restricting occupancy to no more than two students in a room, even if the room was designed for higher occupancy. Seton Hall's overall occupancy includes 2508 beds; the reduced occupancy rate will allow for 2202 beds.
  • Housing and Residence Life will use the housing application system and work with the Dean of Students Office to identify students for whom residential housing is necessary for an equitable education. These students will be prioritized for housing.
  • The University will limit the use of common residential areas and abide by social distancing and related health and safety precautions. Appropriate signage will be placed in common areas about required distancing and other health and safety precautions.
  • The University will not permit non-University visitors into residence halls except for maintenance or emergency. All University visitors will be logged through the front desk sign-in system.
  • Housing and Residence Life has designated quarantine and isolation rooms for individuals residing on campus who have been identified as close contacts of a person with COVID-19 (quarantine) or display symptoms consistent with or have a positive diagnosis of COVID-19 (isolation). The quarantine and isolation spaces have private bathrooms. A plan for remote learning and meal delivery has been developed to serve these students.
  • The University will generally hold video or teleconferencing meetings in lieu of in-person meetings between staff or between staff and students. When videoconferencing or teleconferencing is not preferable or possible, Housing and Residence Life will hold appointments in open, well-ventilated spaces (if possible) or in spaces that ensure individuals maintain 6 feet of distance between one another.
  • The University will develop and disseminate clear protocols that promote social distancing measures and mask-wearing within residential facilities and shared common spaces.
  • In addition, Seton Hall will reduce the capacity of shared spaces by removing furniture, monitoring the use of those spaces, and limiting gatherings of students.
  • Move-in and move-out days will occur in scheduled shifts to reduce the number of people on campus and inside a given building at any one time. Seton Hall will also limit the number of family members or friends who may accompany a student and assist with moving that student and their belongings into a residence hall.
  • The University will limit bathroom user density to 4-6 users per fixture.
  • Facilities will institute increased sanitization measures, including regular cleaning of all common or high-touch residential hall areas, including common bathrooms, elevators. and stairwells. Facilities will clean bathrooms following CDC protocols and industry best standards, regularly using enhanced safety precautions.
  • The University will require residents to remove all personal items from shared bathrooms when they are not present.
  • The University will post signs in bathrooms to notify residents of high-risk areas, such as sinks, toilets, shower areas, with suggested best practices to prevent infection.
  • Residents, residential directors, advisors, and those working in residence halls will receive educational training through the Seton Hall Pledge campaign regarding appropriate cleaning and distancing protocols prior to move-in.
  • Signage reinforcing general health and safety precautions will be hung throughout residence halls.

Frequently Asked Questions


14-Day Quarantine FAQ's for Students Arriving from States on Travel Advisory List 


Do you have an expected move-in date for Fall 2020?

Move-in will take place August 16-20. Students will be notified via email what their specific move-in date and time will be. We expect to be able to assign move-in dates by mid-July at the latest. Move-in days will occur in scheduled shifts to reduce the number of people on campus and inside a given building at any one time. Seton Hall will also limit the number of family members or friends who may accompany a student and assist with moving that student and their belongings into a residence hall. Any additional decisions made regarding move-in will be informed by New Jersey state guidance around physical distancing. Your student’s safety is most important in our decision making.


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If my son elects to return to the campus in August, how will the residence hall rooms be configurated, and how will the dining hall and gym be used?

Residence hall rooms will be set for double occupancy. Your student’s safety is most important in our decision making. In the meantime, work is underway to modify campus environments, including academic buildings, dining spaces and residence halls, to support physical distancing and uphold health protocols.

Residence hall rooms will reopen with reduced density and specialized cleaning procedures. The University will limit the use of common residential areas and abide by social distancing and related health and safety precautions. Appropriate signage will be placed in common areas about required distancing and other health and safety precautions.

Students, faculty, and staff will be required to wear masks to enter dining spaces, and while in all dining spaces when not eating or drinking. Dining employees will wear face masks and gloves while in dining facilities or providing food outside of the facilities for the purposes of outdoor dining and delivery. Exceptions will be made only for medical reasons. Additional employees will be hired to assist wiping down and sanitizing dining tables between use, and cleaning and disinfection supplies will be available in all dining locations for students to wipe down areas before and after use. Mobile Ordering will be required to reduce lines and improve the flow of traffic through dining spaces. The app will show wait times and will alert customers when their orders are ready for pick up. 

Additionally, everyone in the campus community must share the responsibility to engage in healthy behaviors, including distancing. We will orient our entire community to procedures and practices. More information will be available in the coming weeks.


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When will we receive information about housing assignments for undergraduates who request on-campus housing?

The safety of our students will be paramount in any decision that is made regarding housing in the residence halls. We expect to provide more information regarding the residence halls by the second week of July.


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Are all international students accepted for the fall semester? Will they stay on campus?

Housing is available to new students who have completed a housing application and a deposit by June 1. Any students applying at this time will be placed on a waiting list and cannot be guaranteed housing.  


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How often will the rooms be cleaned/disinfected?

The University will thoroughly clean and disinfect every bathroom and room prior to students’ arrival. After that, the community bathrooms will be cleaned twice per day, seven days per week, using disinfectant and protocols consistent with CDC recommended guidelines. Students living in suites are responsible for cleaning their bathrooms. All students are responsible for the cleaning of their individual rooms. The University will provide guidance to students about the cleaning of suite bathrooms and individual rooms.


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What will be the maximum number of students to a residence hall room or suite?

Two students per room will be the maximum, even if the room was designed for higher occupancy.


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Will students have to wear a mask everywhere on campus, including the residence halls?

The University will institute a mandatory mask policy requiring all faculty, students, and staff who return to campus to wear masks when in shared spaces indoors and when unable to maintain required minimum social distance both indoors and outdoors. Face masks are not required in private offices or student’s individual residential rooms. Seton Hall will provide faculty, staff, and students on all three campuses with a Back to Campus Package that includes two cloth face masks, hand sanitizer and The Seton Hall Pledge, a social contract for all members of the University community recognizing that they “will work to care for one another by minimizing the risk of exposing each other to COVID-19” and listing ways in which members will protect themselves and others. Seton Hall will also equip campus buildings with a supply of disposable masks for individuals who do not remember to bring their own. 


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Will students who choose the remote learning option be required to pay residence and dining fees? Will tuition be reduced?

Instruction will take place remotely until New Jersey enters Stage 3. In-person courses will be limited to curricula that require labs, clinical rotations, and technical and hands-on instruction, as permitted by the state. More specifically, New Jersey will allow the College of Nursing, School of Health and Medical Sciences, and quite possibly our seminaries to resume in-person instruction. 

Tuition for remote learning will not be reduced as students will still receive instruction from their professors and still have access to all student services. However, students who do not live in the residence halls during the Fall 2020 semester will not be responsible for housing and dining fees. For more details about costs, please visit the Housing and Residence Life website.


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If a student begins the Fall 2020 semester on campus and then elects to switch to remote instruction, how will this affect their room and board fees for the school year?

Instruction will take place remotely until New Jersey enters Stage 3. In-person courses will be limited to curricula that require labs, clinical rotations, and technical and hands-on instruction, as permitted by the state. More specifically, New Jersey will allow the College of Nursing, School of Health and Medical Sciences, and quite possibly our seminaries to resume in-person instruction. 

Even after New Jersey enters Stage 3, a student may choose to do remote instruction at any point during the semester if they determine that is best for them. Students who elect to stay at home will need to cancel their housing and reapply for housing for the Spring 2021 semester. Housing assignments only roll over from fall to spring for students who keep an active housing assignment. A student who does not live on campus for the fall semester is not charged for room and board for that semester.


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Can resident students request a change to housing prior to August 24 if additional housing becomes available over the summer?

To make any changes to housing, please contact us at shuhousing@shu.edu


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Will there be any changes in regard to how much we will pay for housing and dining, considering all the changes to the Fall 2020 semester?

Decisions regarding changes to room and board costs have not been made at this time. The University is working on all scenarios and will send out specifics as soon as we are able to. Please refer to tuition and fees, which can be found here.


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If a student is exposed to and/or tests positive for COVID-19, how will the University isolate that student if he/she is living on campus?

The University has identified a residence hall that will be used for isolation and quarantine spaces. A student who tests positive for COVID-19 will be asked to either return home or relocate to the quarantine space. The quarantine and isolation spaces have private bathrooms. A plan for remote learning and meal delivery has been developed to serve these students. 


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Is the school going to limit visitors, friends or family members on campus? Will overnight guests be allowed in the residence hall rooms?

The University will not permit non-University visitors into residence halls except for maintenance or emergency. All University visitors will be logged through the front desk sign-in system.


When will students be returning to campus after the Thanksgiving break?

Spring 2021 dates have not yet been determined. That information is expected to be available shortly and will be posted on this site.


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Is travel going to be restricted (both by students and visitors) during this first semester due to COVID 19?

Travel guidelines for students and employees are still be developed in detail. We do anticipate that non-essential travel on behalf of the University by employees or students will not be permitted. Guidelines are being developed for expectations for visitors who come to campus. There will be restrictions for who may visit in the residence halls to help maintain appropriate physical distancing. Those details will shared in the coming weeks.


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How many students in the class of 2024 are from out of state?

Approximately 500 students are from states other than New Jersey.


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What is the process if a student has 504 accommodations to carry over to SHU. Who do they contact after filling out basic info on line which was provided?

Please visit our Disability Support Services website for detailed information about how a student may register for accommodations and services, advice for parents, an introduction to our staff, and more resources available.


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Will residents be allowed to return if classes are remote? 

We are pleased to welcome students back to campus and reduced-density residence halls. This is possible because New Jersey is in Stage 2 of its reopening plan, which permits the University to host students who have indicated a preference or need to return to campus. Likewise, Seton Hall will provide food service and dining amenities consistent with state health guidelines. 


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I’m out-of-state. How can I find out if my state is on the N.J. Travel Advisory List?  

Any resident student arriving from a state or jurisdiction on the Travel Advisory list for the state of New Jersey. The list is continuously updated.  We recommend that you check it daily if you are from out of state. 


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How do I sign the Seton Hall Pledge?  

All resident students must abide by, acknowledge, and sign the Seton Hall Pledge.


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What is Move-In protocol for testing? Is testing provided? 

All residential students will be directed to the University’s COVID-19 testing site when they arrive for Move-In. Testing is being provided to students through the University’s Health Services free of insurance copays and free of charge for students whose insurance does not cover testing. Testing of all residential students was enacted recently by Seton Hall in response to rising COVID-19 cases nationwide.  


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As a resident, do I have to stay in my room, or can I visit with friends in other rooms and other residence halls?  

With residence halls open and while the State of New Jersey remains in Stage 2 of its reopening plan, NO guests will be permitted in residence halls. When New Jersey reaches Stage 3, limitations on guests in the residence halls will be restricted to enrolled Seton Hall students. Other guests will not be permitted in order to reduce the possibility of the spread of COVID-19. 


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Can I call for food delivery (from off campus restaurants?)  

Yes, food delivery is permitted. We ask all members to abide by the Seton Hall Pledge, which  requires that all community members, including residents and those living in off-campus locations, as well as visitors, comply with symptom monitoring, mask-wearing, and physical distancing policies. 


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Can a student move in late if they choose to and if so, will there be a prorated charge? Also do they need to notify you they are moving in late? 

We will not hold a student’s room after 9/2/20 (the end of drop/add).  If a student wants to move in after that date and we have space (which I’m sure we will), they can.  We cannot guarantee that it will be their original room/roommate.  The cost would be pro-rated from that date. 


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What if a student tests positive for COVID-19 and is quarantined in Ora Manor? What services will SHU provide?  

Throughout the semester any student who is diagnosed with COVID-19 or exposed to someone diagnosed with COVID-19 should quarantine/isolate at home if possible. If that is not possible, the University has designated Ora Manor, an off-campus residential building, for short-term isolation and quarantine under strict restrictions. 

If a student is quarantined in Ora Manor, we will provide meals every day and have a nurse check on them through telehealth visits. After the quarantine, students will then return to their regular room after they meet all of the following conditions: symptoms improve, fever free for 3 days, and 10 days since symptoms began. 


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How will safety and health guidelines be enforced in rooms and bathrooms?  

Student are required to abide by the Seton Hall Pledge, which includes keeping shared common spaces clean. When necessary, HRL staff will remind students of the community expectations.  When absolutely necessary students will be referred for disciplinary action under the Student Code of Conduct.  


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How will single-resident dorms be organized for students from states on NJ's no-travel list? Where will these rooms be? What services will be provided to these students so they can remain quarantined?  

Consistent with state guidance, the University will have reduced density in residence halls. To accommodate the quarantine order and reserve our limited resources, we will consolidate our buildings and close The Complex residence halls (Serra, Neuman, Cabrini) for the fall 2020 semester after they are used for quarantine. During the quarantine, students are permitted to use outdoor areas and utilize support services on campus, such as dining services through mobile ordering and “grab and go” options. Students in quarantine must adhere to the Seton Hall Pledge (wearing a mask/face covering, keep a safe physical distance of 6’, washing hands with soap and water frequently, etc.).     


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Will students still be able to withdraw from on-campus housing?   

Yes – there is an online form that students can use to cancel their housing and meal plan - https://www.shu.edu/housing/housing-assignment-cancellation-form.cfm


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Will there be programming in the residence halls?  

Yes, the Housing and Residence Life team is developing programming that is consistent with State guidelines (no more than 25 people or 25 percent room occupancy). Gatherings, masked, in outdoor spaces will be encouraged and preferred for student programming and events. Digital tools like Microsoft Teams and email will help you stay connected with virtual meetings and information sharing. 


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I live nearby, can I go home in the evenings or on weekends?  Are there rules/procedures for when I return to campus?  

Yes, you may go home evenings and weekends.  All students will use the #CampusClear App for symptom tracking each day. The symptoms that will be tracked and recorded by users are those recommended by the Centers for Disease Control can be found here


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14-Day Quarantine FAQ's for Students Arriving from States on Travel Advisory List 

What is the Quarantine Order? Who does this apply to? 

As a service to our students, those arriving on campus from states on New Jersey’s quarantine list will be provided single-occupancy rooms for a state-advised, 14-day self-quarantine and will have access to campus services and supports. Unfortunately, the state has indicated that quarantining at home in any of the states on the list (prior to arriving in New Jersey) is no longer valid. 


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Where will the students be housed for the 14 quarantine?  

Consistent with state guidance, the University will have reduced density in residence halls. To accommodate the quarantine order and reserve our limited resources, we will consolidate our buildings and close The Complex residence halls (Serra, Neuman, Cabrini) for the fall 2020 semester after they are used for quarantine. Unfortunately, this will mean we will need to change existing room assignments of several students. We will do our best to accommodate roommate requests, but it is not guaranteed. We apologize in advance for any inconvenience this may cause. 


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Who must quarantine on campus?  

Any resident student arriving from a state or jurisdiction on the Travel Advisory list for the state of New Jersey.  The list is continuously updated.  We recommend that you check it daily if you are from out of state.  


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Why do I have to quarantine?  

This is the direction/guidance the University has received from the state of New Jersey.  Further, the University is taking all necessary steps to provide a safe environment for our students, faculty, priests, and employees.  


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I heard the quarantine was voluntary, so do I have a choice?  

To ensure your health and safety, we require that if you wish to live on campus, this is the protocol you must follow.  


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Can I provide a negative COVID-19 test and not have to quarantine?  Can I provide proof that I had COVID-19 previously and not have to quarantine?    

No.  If you are arriving from a state/jurisdiction on the Travel Advisory list, you must quarantine for 14 days on campus.  


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Can I quarantine elsewhere in New Jersey for 14 days?  

Yes.  You will need to provide evidence that you were in the state for that period of time (i.e. hotel receipt, plane ticket showing when you arrived).  


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What will happen when I arrive on campus?  

When students arrive on campus, they will first be tested for COVID-19.  Assuming the test is negative, they will be able to move all their belongings into their assigned room.  They then will take what they need for 14 days and go to the quarantine room.  After 14 days they will return to the assigned room for the remainder of the semester.


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 Will I be able to leave my room during quarantine?  

Yes.  While students are in quarantine, they will be able to leave the quarantine to get food, to walk outside, to talk to others on campus– as long as they are being responsible and careful (wearing a mask/face covering, keep a safe physical distance of 6’, washing hands with soap and water frequently, etc.).    


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May I go to my lab class?  

No.  However, you will be able to attend your lab classes remotely while in quarantine.  


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May I leave campus?  

No, not until you have completed the quarantine period.  


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May I go back to my assigned room during the quarantine period? 

No, you will need to wait until after your quarantine period to return to your assigned room. We ask that you pack enough items for the 14-day period (see packing list below) 


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What if I do not follow the quarantine regulations?  

We know this quarantine is not the way any of us would want you to have start your first weeks on campus, but we all need to work together for the health and well-being of our community.  We take that – your health and well-being – seriously.  Therefore, any student who does not follow the quarantine regulations will be subject to disciplinary sanction.  


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What items should I pack for quarantine? 

Please prepare the following items for your quarantine period. You will not be allowed back into your assigned room until you are cleared to return. No personal items will be retrieved for you after you have moved into your quarantine space. Therefore, please double check all of your daily personal, professional, and academic needs are met with the items you take to quarantine.  

Room needs:

  • Bed sheets (twin, extra-long)  
  • Blanket/comforter  
  • Pillow and pillowcase  
  • Bath towel(s) & hand towel(s)  
  • Personal Needs  
  • Clean comfortable clothing for 14 days  
  • Shoes  

Toiletries for 14 days

  • Shampoo/Conditioner, body wash/soap, face wash, toothbrush, toothpaste, feminine hygiene products, deodorant, shaving razors/cream, etc…  
  • Eyeglasses/contacts and related supplies  
  • Pre-packaged snacks/drinks you already have in your room  
  • Medical needs (medicine, health services needs, face masks)  
  • Medications  
  • Face masks  
  • Thermometer  
  • Hand sanitizer  

Student needs (laptop, headphones, books, misc.) 

  • SHU ID, wallet with state/government issued ID, health insurance cards  
  • Laptop and charger  
  • Phone and charger  
  • Headphones  
  • Textbooks, notebook, pens/pencils, and highlighters 

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Questions and Feedback


Seton Hall University continues to closely monitor and respond to the impact COVID-19. The health and safety of our students, faculty, employees and their families is of paramount importance in our planning to safely restart classes across our three campuses. If you have any questions, please submit them here:
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