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Seton Hall University
Graduate business students

Client Rights & Responsibilities

Students who come to The Counseling and Psychological Services Center have the right to receive confidential services free of charge from one of our professional counselors.

Counseling is a confidential process designed to help you address your concerns, come to a greater understanding of yourself, and learn effective personal and interpersonal coping strategies. It involves a relationship between you and a trained Counselor who has the desire and willingness to help you accomplish your individual goals. Individual counseling is provided to students on a short term basis but longer term counseling is available through participation in a counseling group. Counseling involves sharing sensitive, personal, and private information that may at times be distressing. During the course of counseling, there may be periods of increased anxiety or confusion. The outcome of counseling is often positive, however, the level of satisfaction for any individual is not predictable. Your Counselor is available to support you throughout the counseling process.

Confidentiality:  All interactions with The Counseling and Psychological Services Center, including scheduling of or attendance at appointments, content of your sessions, progress in counseling, and your records are confidential. No record of counseling is contained in any academic, educational, or job placement file. You may request in writing that the Counseling staff release specific information about your counseling to persons you designate.

Exceptions to Confidentiality:

  • The Counseling staff works as a team. Your Counselor may consult with other Counseling staff to provide the best possible care. These consultations are for professional and training purposes.
  • If there is evidence of clear and imminent danger of harm to self and/or others, a Counselor is legally required to report this information to the authorities responsible for ensuring safety. If there is strong evidence of behaviors that pose a serious risk of harm to self and/or others, a Counselor will take steps to ensure that the safety of the individual and the community is protected.
  • New Jersey state law requires that staff of The Counseling and Psychological Services Center  who learn of, or strongly suspect, physical or sexual abuse or neglect of any person under 18 years of age must report this information to county child protection services.
  • A court order, issued by a judge, may require The Counseling and Psychological Services Center  staff to release information contained in records and/or require a Counselor to testify in a court hearing.
  • If you are a student majoring in a professionally regulated area (e.g., Law, Medicine, Nursing, etc.), or if your work requires government security clearance (e.g., Department of Defense), please be advised that those regulatory boards may ask you to authorize disclosure of your Counseling Services records.

We appreciate prompt arrival for appointments. Please notify us at (973) 761-9500 if you will be late. Twenty-four hour notice of cancellation allows us to use the time for others.

There is no fee for counseling services. If you are referred off campus to health, mental health, or substance abuse professionals you are responsible for their charges.

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