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Faculty and Employee Semester Kickstart

The Department of Information Technology welcomes you back to campus! To help kickstart your year, we have gathered a list of important information and updates we think you will find helpful. 

The Technology website provides a wealth of "how-to" articles, as well as answers to many frequently asked questions. 

Additionally, the Technology Service Desk is available 24/7.  They are your point of contact for any technology related questions or problems. 

PC Support Services – Corrigan Hall - Lower Level, Room 29
Walk in hours: Monday – Friday 8 a.m. – 6 p.m.
The last appointment will be taken at 5:30 p.m.

Media Services – Classroom and event media support is available Monday thru Friday, 8 a.m. – 11 p.m. and Saturday & Sunday, 8 a.m. –  4 p.m. Training requests or other assistance may be made by calling ext. 9554 from on-campus, (973) 761-9554 from off-campus, or by emailing

Security – Keep your passwords secret, never provide your password over email or based on an email request, create strong passwords and change your password every 90 days. If you suspect phishing, identity theft, or hacking, please do not open the file and alert the Service Desk immediately.   

Faculty printing: In addition to utilizing your department or local printer, you may also use any of the public printers on campus. View public print locations » 

We will be utilizing Twitter and text messaging to help communicate important information regarding technology updates, outages and training.  Please follow us on Twitter @SetonHallTech and text SetonHallTech to 55000 to receive these important messages.

Our Technology Blog is a fantastic resource for learning about the latest innovations and trends. Topics include information on Workshops, Events, News and Announcements, as well as software launches and upgrades.

System Status will inform you if the system is down for any reason. An alert will be posted on the homepage. 

Be in the Know…On the Go! Download the University’s mobile app, SHU mobile, to access the faculty and employee directories, Pirate News, the Library catalog and more. Available at both the App Store and on Google Play. Blackboard Instructor is Blackboard's brand new mobile application that gives instructors a quick and easy way to manage courses, interact with students, and view content. Available at the App Store and on Google Play.

Take Advantage of Professional Development Opportunities

Tech Bytes is a series of hands-on session, focusing on increasing your productivity. View a list of workshops »

An Online Teaching Certificate is offered by taking a series of 5 one hour workshops over the course of 3 weeks in November. The workshops will cover how-to be a competent online instructor, how-to teach to an inclusive classroom, engagement strategies, blackboard, course design and why quality matters.  All sessions will take place in Walsh Library - Space154. View a list of workshops »

Space154 is an informal environment for students and faculty to explore, create and innovate with 21st century tools and technology. To schedule time in Space154, please contact your Instructional Designer.

Featured Instructional Technology 

Blackboard Collaborate - A new version of Blackboard Collaborate is now available, which will provide a more user friendly and modern experience.   It’s now easier than ever to lead virtual classes – right from your browser. Learn More about Blackboard Collaborate »

Qualtrics - Qualtrics is a web-based survey tool that simplifies the process of collecting and analyzing data. It supports collaboration, making it easy to build and share surveys with peers! Learn more about Qualtrics »

Echo360 Personal Lecture Capture– Echo360 Personal Lecture Capture software enables faculty to capture their voice, computer screen and webcam in order to create recorded online lectures. Learn more about Echo »

DyKnow – DyKnow fosters interaction through collaborative note taking, student response tools, content replay and anywhere/anytime access to course content. Learn more about DyKnow »

NitroPro - Nitro Pro is a pdf creation and editing tool that is available to all members of the SHU community. With Nitro Pro, you can easily convert many file formats (including Word, PowerPoint, and Excel) into a PDF document. Nitro Pro also allows you to edit and combine existing PDF files and create form fields. Learn More about Nitro Pro »

One Drive -  Access your files anywhere, at any time, from any device! Each member of the University community is permitted to use 1 terabyte of storage for their personal files. 

Wireless Displays are now available in all our classrooms. These displays provide students and faculty the ability to share, collaborate and present from their laptop, tablet or mobile device. Please contact with any questions. 


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