Blackboard Course Shells
Blackboard courses are removed from the server approximately one and half years after the end of the semester in which they are taught. Saving your Blackboard course materials on your computer allows you to reuse the materials by importing them to a new Blackboard course at a later date.
Create a Folder
Create a folder on your computer for all your course material. Be sure to save your documents in more than one place so that you have a backup. You may want to copy the content to a CD/DVD or external hard drive.
Export the Grade Center
If you used the Blackboard Grade Center, it is important that you download a copy every time you make changes. You will also want to download the Grade Center at the end of the semester for future reference.
- Click the two down arrows beside the Work Offline button in the Grade Center, and click Download.
- Select the Data to Download and the desired Options.
- Click Submit and Download.
- Click Save and select the Course Folder you created on your computer.
- Rename your file for easier recall. You may want to use the name or course id (2011_SPRING_XXXX1234).
- Click Save to complete the process.
The Archive Course option creates a permanent record of a course including all content and user interactions. The Export Course option creates a package of course content that can later be imported into another course taught with the same content. Unlike the Archive course feature, Export Course does not include any user interactions – it only includes the content of the Course.
- Click Packages and Utilities in the Control Panel.
- Click Export/Archive course and select either the Export or Archive option.
- If you are Exporting your course, select the Course Materials you want to Export and click Submit. If you are Archiving your course, you will only have the option of including the Grade History and copies of Content Collection items.
- Click Submit. You will see a message that the Export/Archive task is in the queue. You will get an e-mail when the task is complete.
Getting Help with Blackboard
For Blackboard assistance, please take a look at the Faculty Tutorials »
For additional assistance, please take advantage of these resources:
- CTC Training Classes
The Computer Training Classroom (CTC) offers training to the entire SHU community on all university supported software. We are located on the lower level of the Walsh Library in room 154B. Training sessions are offered face-to-face in the CTC throughout the year. Sessions are also offered online that allow participants to attend from a remote location; all that is needed is a computer and internet connection. Group training, e.g. department or student groups, can be scheduled by special request. Training Topics are categorized under these five main headings – Blackboard, Research Support, IT Basic, Teaching & Learning, and Productivity.
For a list of available courses, please look at the CTC website »
- Technology Service Desk
Technology Service Desk
The first point of contact for any technology related question or problem is the Technology Service Desk. Contact the Service Desk:
- Call: (973) 275-2222 or x2222
- E-mail: email@example.com
The helpdesk e-mail account is checked throughout the day during normal hours of operation. Resolution of your problem or escalation to second level support will be communicated through a service desk ticket.
- Search: SHU Tech Help: http://setonhall.ideascale.com
The SHU Tech Help site allows you to browse questions/answers submitted by others in the SHU community, as well as submit your own question to the community. Questions are typically answered within 24 hours. Categories and search tools allow you to locate the specific information you need quickly and efficient.