Banner Implementation 
Project Charter 
Project Name Banner Project
Project Vision The Banner Project is seen as a progressive commitment to the University community. Such a commitment will extend the University's mission of teaching, learning, and service. We will build upon the University's sense of community by implementing empowering, enabling, and engaging systems for students, alumni, faculty, staff, prospective students, parents, prospective employees, and others.
Project Objectives
  • Enable the University to provide customers with secure and effective information services.
  • Enhance institutional effectiveness and productivity.
  • Empower customers and simplify various information services.
Project Customers The entire University community, including students, faculty, staff, administrators, alumni, parents, prospective students, prospective employees, vendors, et al.
Customer Requirements
  • Secure, robust, and highly functional information systems.
  • Integration of information systems across functional/organizational boundaries
  • Reliable access to information systems
  • Consistency with respect to information systems and business processes
  • Elimination of redundant operations; consolidation of related but disparate information systems
  • Simplification of information systems.
Deliverables
  • Conversion of data and operations from IA-Plus legacy system to SCT Banner (i.e., Banner Finance, Banner HR/Payroll, Banner Student, Banner Financial Aid).
  • Implementation of supportive infrastructure and technical services
  • Implementation of related ancillary systems
  • Implementation of integration links
  • Refined business processes across functional/organizational boundaries
Organizational Goals
  • Enhance services to the University community
  • Increase productivity, empower community members, and simplify operations.
  • Help enable institutional transformation (e.g., core curriculum).
  • Increase student retention
  • Improve access to information; support effective decision making
Critical Success Factors
  • Making timely decisions
  • Availability of key personnel
  • Managing scope
  • Overcoming apathy, skepticism, or resistance to change
  • Letting go of legacy systems/processes that might be outdated
  • Making timely decisions
  • Limiting staff turnover that results in loss of knowledge
  • Effective training for end users, technical staff, et al.
  • Insufficient training for technical staff
  • Ensuring effective executive sponsorship
  • Ensuring effective project management/leadership
  • Addressing IA-Plus data quality issues