Seton Hall University
Systems and Communications Support

Systems Support is responsible for maintaining, availability, and functionality of the University servers which provide the underlying infrastructure for the applications used by the University. Systems Support also has these responsibility on the application level for certain systems, including email, network file shares, and network printing. This is achieved through daily monitoring of the systems and equipment, server installations, maintenance and upgrades, system administration, system back-ups, and system recoveries should an outage occur.  The System Support team also creates and maintains all user accounts for the University network and e-mail system.

Policies

Appropriate Use Policy
Seton Hall has an appropriate use policy which governs the use of IT resources on campus.
University E-mail Guidelines
Seton Hall has created the following e-mail guidelines to govern the use of the University e-mail system.
Laptop Image Software Installation Policy
This policy outlines the process for evaluating, procuring, and installing new software for the laptop image.
Information Security Policy
This document outlines the overall Seton Hall University Policy to protect critical information and data, and to comply with Federal Law. To this end, the University Information Technology Services (UITS) proposes certain practices in the University information technology environment and institutional information security procedures.
Services

E-mail Accounts
All Seton Hall University employees and students are issued a university e-mail account.
Network Accounts
All University students and employees automatically receive network accounts.
University Network Guest Accounts
Guest accounts are available for alumni and university sponsored  visitors.
Voice Connectivity on Campus
Telephone, cellular and voice-over-IP services are available through the Telecommunications Office.
Wired Connectivity on Campus
Systems and Communications Support maintains the data lines and ports that comprise the wired network on the SHU campus.
Contact Us

Systems Support
Telephone  (973) 275-2222
E-mail  helpdesk@shu.edu

Seton Hall University • 400 South Orange Avenue • South Orange, NJ 07079 • Comments & Questions »