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Information Technology

Student Technology Assistant Program

The Student Technology Assistant (STA) program provides students with the opportunity to work with technology and to support members of the university both in and out of the classroom. The STA program is student centered and student-run, providing students with a structured experience in technology support and consulting services. STAs enjoy the benefits of professional development and empowerment through their participation in the program. They find that their resumes are more attractive to potential employers than those of their peers. This is due to the fact that they have 2 – 4 years of solid work experience in delivering quality technology services in addition to earning their academic degree. Student employees develop the necessary technical and professional skills through a unique STA development initiative equipping them, regardless of academic major, with the tools needed to be successful in today's technological work place.

There are two areas in which students can work side by side with technology professionals and faculty:

  • Academic Consultants for Excellence (ACE) promotes and supports technology projects in the Teaching, Learning, and Technology Center." STAs employed by ACE assist with maintaining the classroom audiovisual equipment, implementing faculty technology projects and facilitating training classes offered by the CTC.
  • STAs employed by PC Support Services (PCSS) work side by side with the professional staff to provide first level support for the Mobile Computing Program. PCSS is responsible for the troubleshooting, distribution/set-up and maintenance of all IT assets as well as maintaining and staffing the public computer labs on the SHU campus.

Program Requirements

  • Must be a student in good standing at Seton Hall University
  • Must attend an annual training program prior to the start of the Fall semester.


Applying

To apply for a job working as a student technology assistance, contact the department in which you would like to work.

ACE Walsh Library, 1st Floor
(973) 275-2929
PCSS Corrigan Hall, 1st Floor
(973) 761-9551


ACE

The Digital Media team is responsible for mentoring the Student Technology Assistant (STA) program and employs their services directly. STAs are specifically trained to handle tasks such as audio and video production and editing, document scanning with or without optical character recognition (OCR), digital imaging, poster production, graphic design, Blackboard support, web development and a host of other new media skills. The Digital Media team also often employs these student workers to beta test our projects as well as provide quality assurance reviews.

Any faculty or staff member can take advantage of this valuable resource by bringing material to the TLT Center and filling out an STA Resource Request form with the help of an STA. The STA will walk you through the process and work with you to ensure your request and materials are handled with the utmost care. Most non-video projects left with the STAs are completed within 48 hours. Video projects, being much more labor intensive, are typically quoted a two-week turn around.
Contact Us

Department of Information Technology
(973) 275-2222
servicedesk@shu.edu
Corrigan Hall

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