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Information Technology

Password Management FAQs

When will my password expire?

  • Faculty and student passwords will expire every 180 days after you have changed your password.
    Example:  if you changed your password on June 1, your password will expire on November 28.
  • Employee passwords will expire every 90 days after you have changed your password.
    Example, if you changed your password on June 1, your password will expire on August 30.

How will I know my password is about to expire?
The Technology Helpdesk will send you a reminder every day for 14 days reminding you that your password is about to expire.  You can also check the "My Login Settings" module in PirateNet at anytime to determine when your password will expire.

How do I create a strong password?
Strong password practices can be found here »

What are the password requirements for Seton Hall?

The Seton Hall University password policy can be found here »

When I change my password what does it affect?

Most systems at Seton Hall utilize your PirateNet password to confirm your identity and allow you access to that resource.  

These systems include:  

  • your laptop;
  • PirateNet;
  • Blackboard;
  • using the Outlook program to read SHU mail and the WebDrive and
  • Xythos software that allows you to connect to the Blackboard Content System.

Mobile devices (e.g. Blackberry) will also be affected if you are using them to read SHU mail and you will need to change your password on these devices as well. 

Most of these systems or programs will prompt you for a new password once you have changed your password.  However, your Blackberry, WebDrive and Xythos software will not prompt you to change your password and you will need to change the password for each manually.

When I change my password how does it affect my laptop?
Your laptop utilizes the same password  as PirateNet when you log in to your laptop.  When you change your password using the Self-Service Password Manager tool your password will change on your laptop too.

PLEASE NOTE: when you are using your laptop off campus and you change your password using the Self-Service Password Manager tool, your laptop will continue to use your old password until you come back to campus and login again using the campus network to access services.   When you get back to campus you'll need to use your new password on your laptop from that point on.

Contact Us

Department of Information Technology
(973) 275-2222
servicedesk@shu.edu
Corrigan Hall

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