To change your password and set up self-service password reset
In order to be able to change your password and enable password reset, you need to log in to the University's PirateNet services, by clicking on the word "PirateNet" in the header of every University webpage and access your account settings.
To set up self-service password resets
You will need to set your own security question (and even create your own personal question) and you can also enter a cell phone number that can receive a text message with a password reset code.
To set up your account to receive an email or text message, follow the same steps outlined above. On your account screen, you will see the option to add a "Forgotten Password Question" and a "Forgot Password Text Message" (screen shots below).
PLEASE NOTE: Whether you choose a secondary email or a cell phone number to receive your password reset instructions, you will need to answer your "Forgotten Password" question. If you have not set the question (and answer) up, you will not be able to reset your password.
Forgotten Password Question
Forgot Password Text Message
What if I don't set up a security question or a text message telephone number?
If you do not set up a security question or a telephone number to receive a text message and your password expires or you forget your password, you will need to call the Service Desk at (973) 275-2222 for assistance.
What if my account is locked?
NOTE: If you have recently updated your password, please ensure that all your devices have also been updated to reflect your current password. This includes your University-issued computer, cell phones or mobile devices and/or home computers.
Your password allows you to access important personal information, including your e-mail, grades and more. Please review the following: