The University has a state-of-the-art NEC IPX telephone switch supporting over 4000 campus phones. The University has partnered with AT&T Wireless to distribute cellular devices to employees in support areas throughout the campus which enable increased response times and provide more efficient servicing. The University has also implemented Voice-over-IP telephony and wireless bridges to reduce the cost of wiring while expanding services to new areas, such as the University Health Center on Centre Street and the new Human Resources office on Ward Place.

The Networking and Telecommunications Office located in Corrigan Hall, is responsible for the servicing of all voice related issues which include telephone land line services, cellular device support, and voice-over- IP.  
 

Prerequisites:

Voice services are available to members of the Seton Hall Community.

Process:

Students, faculty, administrators and staff who would like to request service or to report a service issue should contact the Telecommunication Help Desk at (973) 761-9214 or send an e-mail.
 
Services available include but are not limited to the following:

• Phone line installation
• Relocation and maintenance
• Equipment purchasing
• Change orders
• Voice mail
• Records and billing. 

 
Certain services may incur a cost. An electronic IDT will be generated and sent to the customer outlining any costs associated with a work order prior to the start of any service. The IDT must be signed by the department budget manager and returned to Telecommunications before any work can begin.