All Seton Hall University students and employees are issued an e-mail account. This is the e-mail account that the University will use to communicate all official university business and news. 

Seton Hall University uses Microsoft Exchange as its campus e-mail system. In addition to e-mail, MS Exchange provides a variety of other features, including: attachments, personal and campus address books, calendaring, task management, folders, and customizable layouts, depending on which method you use to access the system.

Student e-mail is accessed through the University's portal at piratenet.shu.edu.  Most faculty, administrators and staff use the MS Exchange client to access their e-mail.

Upon graduation, a student's university e-mail account can be converted to an alumni e-mail account called "e-mail 4 life". This is a free, permanent and private account for alumni. To learn more about “e-mail 4 life” or to convert your account, click “here”

Prerequisites:

In order to have a SHU e-mail account, you must be a student or an employee at Seton Hall University.

• Students must be registered for the current semester and have an active record in Banner.
• Employees must have a completed Appointment or Change (AOC) form with an active record in Banner.
  

Students and Employees must abide by the guidelines set forth in the Appropriate Use Policy.

Process:

Accounts and access for students and employees are provided automatically from the University's Banner administrative system.  

• Accounts are generated once an active record has been created in the Student Information System or the Human Resources System in Banner. Account generation takes approximately two business days following the creation of the record in Banner.

• Students receive their account information and password at new student or transfer orientation.

• Faculty receive their account information at New Faculty Orientation.

• Administrators and Staff receive their account information from their supervisor when they begin working for the University.

Your account will remain active as long as you are a student or employee of the University. 

If you need assistance accessing the campus e-mail system or using any of the features of the system, contact the Technology Help Desk at (973) 275-2222 or via e-mail at helpdesk@shu.edu.

Related Policies & Procedures:

University E-mail Guidelines
Seton Hall has created the following e-mail guidelines to govern the use of the University e-mail system.