Department of Information Technology

Appropriate Use Policy

 

Purpose

Seton Hall University provides access to computer systems and networks it owns or operates to Seton Hall students, faculty, administrators, staff and alumni in order to promote legitimate educational, research and administrative efforts in keeping with the University's role as an educational institution. Such access has broad impact and imposes certain responsibilities and obligations. Users have the responsibility to use these resources in an efficient, ethical and responsible manner, consistent with the law and the mission of the University. The purpose of this policy is to ensure the appropriate use of the University's information technology ("I.T.") systems.

Scope

This is a University wide policy

Policy

I. General Principles
  1. Appropriate use is always ethical, reflects academic honesty and is exercised fairly with respect to the consumption of shared resources. Users are expected to demonstrate respect for intellectual property, copyright and data ownership, system security mechanisms and individuals' rights to privacy and freedom from intimidation, harassment and annoyance.
  2. This policy governs appropriate use of information technology resources and is based on the following:
    1. Seton Hall University, as owner or operator of University computer and communications systems, has specific proprietary rights of access, regulation of use, resource allocation and management.
    2. Authorized users have reasonable expectations of access for legitimate purposes, ownership of intellectual property, including data and ideas, privacy from unauthorized monitoring of electronic files and intrusion and freedom from intimidation, harassment and annoyance.
    3. Authorized users have the responsibility to utilize Seton Hall University computer facilities and resources for legitimate University purposes. They must respect the rights of others to privacy and protection of their intellectual property, including data, ideas, and copyrighted material, and freedom from intimidation, harassment and annoyance. As an institution of higher education, Seton Hall University is committed to providing students and faculty with the opportunity to explore the full potential of electronic communication and data gathering to the extent that this use is ethical, consistent with the mission of the University and does not infringe on others' rights of privacy and access to limited resources. Appropriate use of computer facilities for an educational institution extends beyond specific University-related business but can be restricted by the University to protect its mission and the rights of other users.
    4. The University will make reasonable efforts to ensure that the privacy and security of individual users is protected. However, no user should expect that his/her University electronic mail or personal electronic mail, if accessed using University equipment, is private. Furthermore, the University cannot guarantee that its computer systems and networks are completely secure. By using University computer systems and networks, each user assumes the risks of invasion of privacy and misappropriation of confidential information or material protected by copyright and other intellectual property rights.
II. University Rights of Access
  1. As owner or operator of University electronic communications systems, Seton Hall University has proprietary rights of access, regulation of use and resource allocation and management. The University may exercise these rights when it deems it appropriate and in the best interests of the University. These rights include, but are not limited to, the following authority.
    1. To make and retain copies of University data, including e-mail and any other files deemed appropriate, for a time period determined by the University;
    2. To access all files maintained on University equipment, including e-mail, for specific authorized purposes, including, but not limited to:
      1. To review files for resource management. This may include analysis of corrupt files, potential threats such as viruses or other malware or files that consume an inordinate amount of resources. This review shall be by file characteristics only, such as origination date, frequency of use or some other resource management criterion, not file subject matter. In such a case, University I.T. Services will make a reasonable effort to contact the user before any action is taken.
      2. To investigate an allegation of violation of law or University policy or in response to a subpoena. In the case of a subpoena or an allegation of violation of law, authorization for such access must be provided by the Office of General Counsel. In the case of an allegation of violation of University policy, authorization for such access must be provided by the Office of General Counsel in consultation with: (1) Human Resources if the allegations involve an employee: (2) the Office of the Provost if the allegations involve a faculty member or (3) Student Affairs if the allegations involve a student.
      3. To protect legitimate business needs, such as when an employee is unexpectedly absent for an extended time and another employee must assume the absent employee's projects or operational responsibilities. Authorization for such access must be provided by the Office of General Counsel in consultation with Human Resources or the Office of the Provost, as applicable.
    3. To remove files from University systems, including but not limited to the following reason:
      1. To conserve limited resources in accordance with established procedures. These procedures may be based on origination date, frequency of use, file size or other resource management criteria, including the nature of file content. Authorized resource managers will make their best effort to notify file holders of these procedures before removing such files.
      2. To purge from University systems illegal files or files that infringe on the rights of other users by inequitably consuming limited resources, abrogating creative property rights or invading privacy (including harassment, intimidation or annoyance).
      3. To perform other necessary resource management, after making best effort to notify the file holder.
      4. To limit or otherwise restrict creation or file size of email, Web pages, network storage or other resource allocation to Seton Hall University faculty, students, staff and alumni or other specifically authorized users of University facilities, as system capacity permits. In doing so, the University seeks not to restrict expression of diverse opinions or viewpoints, but to ensure the efficient management of I.T. resources.
    4. To manage the University's voice, data and video bandwidth to maintain the integrity and robustness of university-owned equipment, data and services as well as the appropriateness of bandwidth use.
  1. These proprietary rights of the University, as applicable, will extend to electronic messages, data or files that are sent or received on a personal, password-protected account on a web-based communication system (such as e-mail, text messaging, and file sharing services) if University equipment is used to access such a personal account, to the extent permitted by law.
  2. The University is not liable for loss of data because of systems failures, emergencies or the unauthorized access, use, or corruption of data by any individuals, including University employees.
III. User Responsibilities
Authorized users have the responsibility to utilize Seton Hall University computer facilities ethically, with respect for other users and the limited resources made available to them by the University. These include:

  1. Being responsible for all activities performed under their user ID and for all use of resources assigned to them. Sharing IDs and passwords is prohibited
  2. Being courteous and considerate in using all University computer resources. Users should be sensitive to the needs of others and use only what a reasonable person would consider a fair share of computing, network, fax, dial-up networking and telephone resources.
  3. Respecting the rights of others to privacy, including freedom from intimidation, harassment and annoyance. Users must abide by University guidelines for the distribution of e-mail and may not persist in corresponding with others if they have been notified to cease.
  4. Respecting the intellectual and creative property of others, including data, ideas and copyrighted material. Use of another person's creative property without proper attribution may be considered plagiarism under University policy and constitutes a violation of copyright or other laws.
  5. Handling confidential information appropriately. Users should always follow best practices in the transmission and storage of University confidential information. Users must appropriately protect any confidential University information they have on their computers. Users should take particular care to protect confidential data when using public computers, laptop computers, external storage devices (such as external hard drives or flash drives), and home computers, and when emailing or posting confidential data to third party file sharing services.
IV. User Expectations
  1. Authorized users of Seton Hall University computer and network facilities for legitimate purposes have reasonable expectations of:
    1. Access to files properly stored under their access privileges and to all Seton Hall University computer files and facilities that are relevant to the legitimate and appropriate use of such University facilities. Denial of access privileges to University computer files and facilities shall be made only in accordance with this and other University policies and procedures. Access privileges, however, are subject to the availability of such files and the University does not warrant or ensure that files will be preserved and uncorrupted due to human error, equipment failure or the need to purge files for resource allocation purposes. All users are responsible for frequently and appropriately backing up all data to guard against such possibilities.
    2. Respect for the ownership of intellectual and creative property, including data and ideas, in accordance with the United States Copyright Act and relevant state and federal laws.
    3. Limits on the receipt of certain kinds of communications. The University will attempt to strike a balance between the individual user's interest in limiting receipt of certain kinds of communications and the interests of other users in reaching an appropriate audience. However, the University has no control over messages originating from beyond the University community and can exercise only limited control over communications from members of the University community if it is to respect the interests of its members in communicating with each other. To this end, the University will encourage the use of managed organizations (such as those available in the campus portal or the campus learning management systems) for general-purpose communications and the use of approved broadcast facilities when they are of potential interest to large numbers of community members. Individual users are expected not to send information except to recipients they reasonably expect to welcome such communications and are expected to honor requests from recipients not to receive further communications.
  1. Users should not expect the privacy of personal electronic mail or other Web based communications, or of content residing on or transmitted through University equipment. The content of electronic messages and files sent or received through personal accounts on Web-based services such as email, text messaging services, file sharing services, or social media sites often leave copies on the equipment used; if University equipment is used to access such private accounts, the University to the extent provided by law reserves the right to access and disclose such content without the consent of the user
V. Inappropriate Uses
Examples of inappropriate uses of Seton Hall University computer facilities include, but are not limited to:
  1. Commercial uses not specifically authorized by the University.
  2. Copying any University-owned software for any purposes, unless specifically authorized by the copyright and licensing provisions of the software and approved by the University.
  3. Any circumvention of Seton Hall University computer security, including using another user's password, decoding passwords, misrepresentation in order to obtain access to data or computer systems or otherwise devising unauthorized access.
  4. Activities that damage or disrupt hardware or communications, such as irresponsible or destructive use of equipment, the use of unauthorized network equipment, including the use of wireless equipment that operates above the 900-Megahertz range, virus creation and propagation, wasting system resources and overloading networks with excessive data.
  5. Intentional damage to or altering of systems, software, or information owned by others, including individual and University files, except as specifically allowed by the file holder.
  6. Using computing resources to access any other computer system (on- or off-campus) without authorization.
  7.  Sending offensive, harassing or threatening messages or repeated sending of unsolicited e-mail after being asked to stop.
  8. Illegal use of downloaded copyrighted materials including text, audio, and video. While peer-to-peer (P2P) file-sharing utilities (e.g., BitTorrent) are not illegal and are not banned by the University, it is illegal to download or share copyrighted material that has not been approved for such distribution and such downloading of copyrighted material is a violation of this and other University policies.
  9. Disseminating any confidential information unless such dissemination is required by the individual's job at the University and is done securely.
VI. Consequences of Violation of Policy
In the event that the University believes a student or employee has violated any part of this policy, the University may suspend or terminate the employee’s computer and/or network access. In addition, violation of this policy may subject students or employees to disciplinary action, up to and including expulsion from the University or termination from employment.

Responsible Offices
Information Technology
Human Resources
Student Affairs
Office of the Provost
Office of General Counsel

Approved
On the recommendation of the Executive Cabinet, approved by President Esteban on January 28, 2011.

Effective Date
January 28, 2011

Effective Date

December 1, 1994

 
 
Contact Us

Department of Information Technology
(973) 275-2222
servicedesk@shu.edu
Corrigan Hall

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