Policy ID:
Date Instituted: March 31, 2008
Last Revised: March 31, 2008

Policy Description

Each year, the Department of Information Technology works with the Procurement Office to secure the best pricing available for high quality technology equipment. As part of the process, a preferred vendor is selected. In addition to pricing, the preferred vendor stocks the University standard equipment and agrees to provide the equipment in a timely fashion. 
 
For the 2008-2009 academic year, the preferred vendor for desktop and laptop equipment is Lenovo (United States), Inc. The contact information for Inside Sales Representative for Seton Hall University, Austyn Sockwell, is 1-919-294-2849 or by e-mail at asockw@lenovo.com.
 
All purchases from Lenovo must be made using the University Purchase Order (PO) system. Once the PO is generated, the Procurement Office will automatically send a copy of the PO to the Asset Management to be keyed into the online ordering system. Once the order is placed in the system, an e-mail is sent to the customer's SHU in-box confirming that the order has been placed. A follow up e-mail will be sent to the customer's SHU e-mail in-box once the equipment has shipped. All equipment will be shipped to the Asset Management Office. When the equipment arrives on campus, the Asset Management Office will open a service request and a technician will contact the customer for an appointment to deliver and set-up the equipment.
 
Vendor information for the PO:
 Lenovo (United States), Inc.
PO Box 643055
Pittsburgh, PA 15264-3055
 
For the 2008 - 2009 academic year, the preferred vendor for printers is GovConnections. The Senior Account Manager is Mary Ellen Montplaisir. Ms. Montplaisir can be reach at 1-800-800-0019 extension 33422 or by e-mail at mmontplaisir@govconnection.com.
 
Printer purchases do not need to go through the Asset Management Office. Purchases can be made directly with GovConnection. Most printers, excluding the large office printers, will ship directly to the customer. For assistance setting up the printer, please contact the Technology Help Desk at 973-275-2222 or by e-mail at helpdesk@shu.edu.
 
The Asset Management Office has been charged by the University with tracking all technology on campus. As a result, an Asset Tracking Form must be completed by the customer at the time of delivery of the equipment. The form records the asset model and serial numbers and tags it to a specific customer on campus and should be returned to the Asset Management Office. If the equipment is shifted from one customer to another, a revised Asset Tracking Form should be completed and returned to the Asset Management Office.
 
For additional information or questions regarding the purchase of technology equipment, contact the Asset Management Office at 973-313-6181 or send an e-mail to assets@shu.edu.