Department of Information Technology

Faculty Participation in Mobile Computing


Mobile Computing Terms and Conditions of Use
As a participant in the Mobile Computing Program, you will be distributed a SHU issued laptop. During the distribution, you will be asked to sign a Laptop License Agreement which verifies receipt of the laptop and peripherals and outlines the terms and conditions of use.

Terms and Conditions:
By accepting possession of the computer, peripherals and software (equipment), I agree to the following terms and conditions:
This agreement covers the period from the date signed below through the lease end date of the equipment.
Throughout the agreement, I shall use the equipment in accordance with the Seton Hall University policies on the appropriate use of computer resources. I do not own the equipment; I have a “license” to use it only. I shall not permit any other person to process or use this equipment. Commercial use of this equipment is prohibited.
  1. I agree to return the equipment to the University when requested to do so, in the same condition as on the beginning of this agreement, less reasonable wear and tear, and in accordance with current University policy.
  2. It is my responsibility to give written notice to the University of any change in my status as a Seton Hall faculty member or employee, as well as any address or phone number changes during the period of this license agreement or until the equipment is returned to the university.
  3. I understand that the University e-mail is the official form of all communication
  4. I understand that I will be asked to check-in my laptop periodically throughout the academic year, and that I will be notified of the check-in details via University e-mail.
  5. I understand that the equipment must be returned immediately if there is any change in my status as a faculty member or employee at the University.
  6. I am responsible for unreasonable damage to the equipment.
  7. I understand that any incidents of loss, theft or damage must be reported to the University as soon as possible, but no later than 48 hours after the incident. All repairs must be made through authorized Seton Hall programs.
  8. If something happens with the laptop, PCSS will attempt to retrieve any data that is stored on the hard drive but data may not be retrievable. I understand that I am responsible for storing my data and for backing it up to alternate media.
  9. If I fail to return the equipment by the due date, I understand that I am subject to criminal prosecution or civil liability, and I will be assessed the full replacement cost of the equipment.

The University reserves the right to recall the equipment prior to the final return date.
The University hereby disclaims all express and implied warranties, including, without limitation, the implied warranties relating to the equipment merchantability and fitness for a particular use. I agree to accept the equipment “as is.” In no event shall the University be liable for any incidental, special, indirect, or consequential damage of whatever nature arising out of any claim alleging the University's failure to perform its obligations under which this agreement or its alleged breach of any duty.
I have read and understand the terms and conditions of this Computer License Agreement. I agree to abide by them.
For more information regarding employee terms and conditions, please contact the Asset Management Office at (973) 313-6181.

Faculty Refresh Policy >>
Refresh for Adjuncts, GA's, TA's and RA's

All part time instructors, including adjunct faculty, graduate assistants, teaching assistants, and research assistants, are eligible to the use of a two year old laptop from the University. These laptops are refreshed every summer. Asset Management will send out an e-mail to all adjunct faculty, graduate assistants, teaching assistants and research assistants to notify them of the refresh dates. The refresh will consist of a simple exchange of equipment. You will be responsible for backing up your own data and transferring it to the refresh laptop. Any training needs should be scheduled directly with the TLTC. 

Laptop Repair Policy

All laptop repairs are done on-site by PC Support Services in the Technical Support Area. There is a private consultation area for University faculty and administrators who wish to discuss their technology problems in private. Faculty and administrators who wish to utilize this service should identify themselves as faculty or administrators at the intake area and request a private consultation.

The following guidelines pertain to the repair of university issued laptops:

  • All repairs must be made through PC Support Services. If circumstances make it difficult to have the laptop repaired at Seton Hall, prior authorization must be obtained from PCSS to use another IBM/Lenovo certified repair shop prior to any repairs.

  • There is no charge to faculty or administrators for warranty or accidental repairs.
  • Faculty or Administrators may be charged the full cost of the repair for non-warranty, non-accidental damage to the equipment. The amount charged per incident will depend on the cost of the parts needed to repair the equipment. If the cost to repair the damage parts exceeds the value of the equipment, the customer may be charged the full replacement value of the equipment.

  • If there is a hardware or software problem with the laptop that the technician is not able to resolve immediately, a loaner laptop will be issued to the customer until this laptop is repaired.  

  • PC Support Services will typically only support the University Standard hardware and software. If there is a software issue that requires that the laptop be re-imaged, PC Support Services will typically only restore academic data. If time permits and the customer has a copy of the software with a valid license number, the technician may assist faculty or administrators with restoring any personal software or non-academic data.

  • For additional questions regarding the repair of your laptop, please contact the Technology Service Desk at (973) 275-2222 or visit the Laptop Consultation Area located on the first floor of Corrigan Hall. 

  • Employee Stolen Equipment

All incidents of loss or theft must be reported to the University Public Safety and Security Office as soon as possible, but no later than 48 hours after the incident. If the laptop is stolen off-campus, the theft must also be reported to the police department in the municipality in which it was stolen. The employee is also responsible for notifying the Asset Management Office and for bringing a copy of the incident report to the Asset Management Office. When the employee brings the incident report to the Asset Management Office, an appointment will be scheduled for the employee to pick up the replacement laptop.
To contact the Asset Management Office to report a laptop lost or stolen, please call (973) 313-6181 or visit the Asset Management Office in Corrigan Hall Room. 25.

Effective Date

May 9, 2008

Contact Us

Department of Information Technology
(973) 275-2222
Corrigan Hall

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