Billing and Payments FAQs
- How will I receive my bill?
Seton Hall sends electronic bills or 'e-Bills'
ONLY. Each time an e-Bill is generated, an e-mail will be sent
to your SHU e-mail. It is important to log on to PirateNet
and view your account each time you receive this notice.
- Can I allow someone else to view and pay my
Yes. Click here for instructions and videos on How to Allow Someone
Else to Pay my Bill. The person you add will be able to view
and pay your e-Bill as well as receive notification each time your new
e-Bill is available.
- When will I receive my e-Bill?
The first e-bill for each semester is sent before classes begin:
Fall Semester Payment Due: August 2
Spring Semester Payment Due: December 22
Summer Semester Payment Due: May 27
Thereafter, e-bills are only sent if you have a balance due or an
adjustment was made to your account. If you register after the
first e-bill is sent, you will receive one the next month. If you
make any changes to your registration, you should always log onto
PirateNet to check your account. Please note, an e-bill will not
be generated if you are not registered for classes.
- Can I pay my tuition bill with an electronic check
Yes. Please login to PirateNet. Click on the "Profile and Finances"
tab. In the Bursar Account box, select "View and Pay My Bill”. There is
no fee associated with a payment by e-check.
- What if I would prefer to use a paper check or money
Make the check or money order payable to Seton Hall University,
together with the top portion of your e-Bill. Please be
sure to list the student ID number on the check or money
order. You can mail the payment to the University's bank
Seton Hall University
P.O. Box 416942
Boston, MA 02241-6942
- Can I pay my tuition bill with credit card?
Yes. Seton Hall University accepts all major credit cards. Credit card payments are processed
online through your PirateNet account and are assessed a
2.75 percent convenience fee (as of July 1, 2013), based on the total amount being
charged. Minimum convenience fee charge is $3. To make a credit card payment, log in to PirateNet. Click on the
"Profile and Finances" tab. In the "My Account" box, select "View and Pay
- What types of payment plans are available at Seton Hall
Seton Hall does not offer internal payment plans. We have
partnered with TuitionPay (a Sallie Mae company) to provide students
and their families a term based interest free payment plan for current
terms only. There are two payment plans available, the 4-Pay Plan and
the 5-Pay Plan as follows:
The enrollment fee is $35.00. You can enroll on the Sallie Mae
TuitionPay website ( https://tuitionpay.salliemae.com/shu
|June 2, July 2, August 2, September 2,
| ||4-Pay|| August 2, September 2, October 2,
|November 2, December 2, January 2, February 2,
| ||4-Pay||December 2, January 2, February 2, March 2||February 2|
|Summer|| ||Not offered|| |
• Prior payment history with SHU may prevent participation.
- What if I have tuition reimbursement from my
If you receive tuition reimbursement directly from your employer, you
are still required to pay your tuition bill in the same manner as all
other students. Reimbursement agreements are solely between the student
and their employer. Payments cannot be postponed until
students receive their reimbursements from their
- I receive funding that requires an invoice or voucher to be submitted by
Seton Hall University. When will my letter of credit, payment voucher,
or invoice be sent to my third party payer?
Invoices cannot be submitted to any third party payers until after the
Add/Drop period is over. Once your invoice and/or voucher is submitted
by SHU to your third party, you will see a notice appear on your bill
such as “Invoiced Third Party.” Please be sure that we are aware of your
needs and have a copy of your Letter of Credit or other required
paperwork prior to the Add/Drop period to expedite this process. Late
fees are applicable to any balance due that is not covered by your
funding. If there is a delay in funding beyond 30 days of SHU
submitting, you may be responsible and required to pay late fees.
- What if I register for courses, add a meal plan or make
other changes that effect the amount I owe after the semester due date,
should I wait for a bill?
No. Students are responsible for ensuring their accounts are fully paid
throughout the semester. Non-receipt of a bill is not
grounds for non-payment or late payment of your
account. Payment for changes in tuition, room and
board, technology or computing fees, as well as any fines or fees
incurred during the semester, is due immediately. Students can view
their bursar account online anytime using the PirateNet portal.
- If my current e-bill is incorrect, should I wait for an updated bill before I submit my payment? (Example: Pending Financial Aid does not appear, changes in Meal Plan or Housing, pending charges or fines.
No. You are required to pay the amount reflected on your bill by the
If your bill does not reflect expected financial aid, this typically
means there are outstanding requirements you or your parent(s) may need
to complete. Questions regarding your financial aid should be directed
If your bill does not reflect your correct meal plan and room charges,
please contact firstname.lastname@example.org.
We recommend students monitor their account using the on-line
self-service access in PirateNet and remit timely payments.
- What should I do if my semester bill is due but I am still
in the financial aid verification process and don't know my financial
aid award amount?
We recommend you enroll in the payment plan and begin to remit
payments. When your financial aid is verified, you can contact email@example.com to recalculate your
TuitionPay payment plan accordingly.
- How do I waive my Health Insurance?
If you do not require Seton Hall University’s insurance plan, you must
submit a health insurance waiver each academic year.
Log into Pirate Net and click the Profile & Finances tab. Then
click Submit Health Insurance Waiver. For more information, cost
and due date, please visit the Health
- How do I get a refund?
Please read about the new process »
- What if I cannot pay tuition charges, should I drop the
You may drop classes prior to the end of the semester’s add/drop
period. Following add/drop you will still be charged
tuition and related fees. Any questions regarding payment
problems should be directed to firstname.lastname@example.org.
To receive information from a specific department, please click
on the appropriate link:
- Why hasn’t my SHU Tuition Remission benefit been applied yet?
The tuition remission award is often posted to the financial aid packages late in the term, sometimes after the bill due date. Regardless of posting, the student is still responsible for paying all non-tuition charges such as fees and room and board by the bill due date or a late fee may be applied to the account. For further questions regarding Tuition Remission or if you do not see it reflected on your bill, please visit the Financial Aid or Human Resources websites for more information.
Office of the Bursar
Bayley Hall Rm. 121