Office of the Bursar

Billing and Payments FAQs

 
  1. When is my payment due?  
    The 2012 Summer Semester due date is May 25, 2012.
    The 2012 Fall Semester due date is August 2, 2012.
    The 2013 Spring Semester due date is December 22, 2012.

  2. Can I pay my tuition bill with an electronic check (e-check)?
    Yes. To make a e-check payment, login to PirateNet. Click on the "myInfo" tab.  In the MY Account box, select "Account Summary and Bill Payments. There is no fee associated with a payment by e-check.

  3. What if I would prefer to use a paper check or money order?
    Make the check or money order payable to Seton Hall University, together with the top portion of your eBill and mail to the University's bank processing center:

    Seton Hall University 
    P.O. Box 416942
    Boston, MA 02241-6942

    Please be sure to list the student ID number on the check or money order.

  4. Can I pay my tuition bill with credit card?
    Yes. Credit card payments can only be made online. Seton Hall University accepts American Express and Master Card. Credit card payments are assessed a 2.3 percent convenience fee based on the total amount being charged.

    To make a credit card payment, login to PirateNet. Click on the "myInfo" tab. In the MY Account box, select "Account Summary and Bill Payments.

  5. What types of payment plans are available at Seton Hall University?
    There are two ways to make payment for semester charges: A) payment in full or B) installment plan.

    A) If you choose to make payment in full by e-check, credit card, or check, confirm that the semester charges and credits reflected on your bill are correct, and remit the total balance due by the due date deadline indicated above.

    B) The University works with TuitionPay, administered by Sallie Mae, to provide students and their families with no-interest monthly installment payments plans.  There are 4 and 5 month plans available for both the Fall and Spring term.  The 5-month plan runs from June through October for the Fall term and November through March for the Spring term with payment due on the first of each month.  The 4-month plan runs August through November for the Fall term and December through March for the Spring plan with payment due on the 10th of the month.  The plan cannot be used to pay summer expenses. The annual fee to enroll is $35 for each individual plan.

    How to enroll in the Plans - Enrolling in a tuition payment plan is easy. Simply visit https://tuitionpay.salliemae.com/shu, click on "enroll now", choose the option that is best for you from the plans available and follow the steps to complete your enrollment. During the process you will create your user ID and password, which will allow you to later access your payment plan account for on-line management. Please contact TuitionPay at (800) 635-1020 for questions regarding enrollment.

  6. Can I elect the 5 month installment payment plan after first payment is due?
    Yes. You can sign up for the 5 month payment plan during the summer through August 1, 2011 for the Fall term and January 1, 2012 for the Spring term. In order to begin the plan you are required to bring the account current. For example, if you begin the plan on June 15, 2011, you will need to pay the June payment, and if you enroll into the plan on July 15, 2011, both the June and July payments must be made upon enrolling into the program. 

  7. What is the last possible day I can sign up for a TuitionPay installment plan?
    August 1, 2011 is the last day to sign up for the 5 month payment plan for the Fall term, and January 1, 2012 for the Spring term.

    You can still elect the 4 month installment plan for the Fall 2011 semester. The last day to sign up for this plan is September 10, 2011. The last day to enroll for the 4 month installment plan for the Spring 2012 semester is January 10, 2012. Any payments that would have already been due at time of enrollment must be paid in order to enroll in the program.

  8. What if I have tuition remission from my company?
    Students who receive reimbursements directly from their employers are required to pay the student tuition bill in the same manner as all other students. Reimbursement for charges is solely between the student and his or her employer. Payments cannot be postponed until students receive their reimbursements from their employers.

  9. What if I register for courses, add a meal plan or make other changes that effect the amount I owe after the semester due date, should I wait for a bill?
    No. Students are responsible for their balance regardless if they receive a bill. The payment due date for additional tuition incurred by a student as a result of such a change is immediate.  Students can view their bursar account online anytime using the PirateNet portal. If you are not able to print your bill, students can obtain a copy of their bill at the Office of the Bursar, or by e-mailing bursar@shu.edu. Non receipt of a bill is not grounds for nonpayment or late payment.

  10. If my bill is incorrect (i.e. does not reflect room/meal charge, incomplete financial aid) should I wait for a corrected bill?
    No. If your bill does not reflect financial aid that you had expected, this typically means there are outstanding requirements needed by the student/ parent. You are required to pay the amount reflected on your bill by the due date. When the requirements are met and the aid has been posted to your account, you can request a refund. Questions regarding your financial aid should be directed to financialaid@shu.edu.  If your bill does not reflect your correct meal plan and room charges, please contact shuhousing@shu.edu.

    You will not receive an adjusted current bill. Students are required to monitor their account using the on-line self-service access, Pirate Net, and make on-time payments. 

  11. What should I do if my semester bill is due but I am still in the financial aid verification process and don't know my financial aid award amount?
    Elect the installment plan and begin to make payments. When your financial aid is verified, you can contact bursar@shu.edu to recalculate TuitionPay payment plan accordingly.

  12. I submitted an application to live on campus, but now I have decided to live elsewhere. What should I do?
    You should cancel your housing application as soon as possible. If you decide to cancel your application, complete the Housing Cancellation Form to shuhousing@shu.edu or fax it to (973) 761-9482.

  13. How do I get a refund?
    Complete the Refund Request Form and return it to the Bursar's Office 121 Bayley Hall. Or fax the form to the Office at (973) 761-9371.

  14. What if I find I cannot pay tuition charges, should I drop the classes?
    Only if this occurs prior to the end of the add/drop period. After add/drop you will still be charged tuition and related fees. Any questions regarding payment problems should be directed to bursar@shu.edu.

  15. How do I receive a sibling discount? How much is the discount?
    Complete the Sibling Discount Form each year and return the Financial Aid Office in Bayley Hall or fax to (973) 275-2040
Contact Us

Office of the Bursar
(800) 222-7183
bursar@shu.edu
Bayley Hall Rm. 121

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