Business Etiquette for Professionals
Do I introduce my
boss to the client or the client to my boss?
Should I order
alcohol at a business luncheon?
How do I handle
rude behavior in the workplace without responding in kind?
This three-hour workshop will help you acquire the skills you need to be recognized
as a confident, poised, and effective leader.
of business protocol and etiquette is a necessary business skill for the 21st
Century. It is the foundation for building effective relationships, creating a
productive workplace, and managing conflict.
Six Basic Principles of Business Etiquette
and Social Media
the Most of the Business Meal
Practices for Nurturing Key Business Relationships
Conflict with Grace and Skill
Takeaways -This workshop
will help you to:
and to avoid workplace blunders
yourself with confidence and authority
the skills and knowledge that you need to address key business situations
strategies for the written and unwritten rules of business behavior
the workshop you will:
a foundation for leadership, building relationships, and exercising good
judgment in the workplace
course is designed for professional adults who are already in the business
world or who desire to transition into the business world.
Young Boyer is an expert in global business protocol and etiquette. She helps
people avoid unintentional and preventable blunders and missteps so they can
navigate business and social situations with confidence and success. Ms. Boyer
provides keynote speeches, seminars and executive coaching to global
corporations and associations.
co-author of Mastering the Art of Success
with Les Brown, Jack Canfield, and Mark Victor Hansen and a popular guest on
radio and television shows. Doris Young Boyer writes several columns on
protocol and etiquette and has been featured in newspapers and magazines.
is CEO of A Sense of Grace Global Protocol, a professional development and
consulting company which provides leadership, communication and protocol skills
and strategies to professionals worldwide. Ms. Boyer also provides leadership
and protocol training to emerging teen leaders.
For further information, please contact us at (973) 761-9087 or e-mail: CEPS@shu.edu