Harvard Business Review, 87, 22- 24, December 2009
A. D. Amar, Ph.D. Department of Management
Carsten Hentrich and Vlatka Hlupic
In chaotic times like these, an executive's instinct may be to strive for greater efficiency by tightening control. At least two companies, CSC Germany and ANADIGICS, have done the opposite--to impressive effect.